Discover the best AI tools for Customer Success Managers — from customer intelligence platforms and AI-powered service systems to voice of customer solutions, customer retention apps, and digital sales rooms, this is where customer success teams enhance their workflows and improve client relationships: analyzing customer feedback, orchestrating client interactions, boosting retention rates, and streamlining support processes. Browse 238 AI Tools for Customer Success Managers across AI Apps, AI Agents, Browser Plugins and AI Platforms and more.
238 tools
AI Apps
AI-powered customer service platform designed to scale support, drive retention, and empower teams. It offers omnichannel communication, SLA management,…HubSpot Service Hub is an AI-powered customer service platform designed to scale support, drive retention, and empower teams. It offers omnichannel communication, SLA management,…
Ranked #1 for Customer Success ManagersAI Apps
Gong Revenue AI OS empowers go-to-market organizations by leveraging multimodal revenue signal processing and specialized AI agents. It enhances productivity, predictability, and…
Ranked #2 for Customer Success ManagersAI Platforms
AI-powered solution that enhances customer experience by resolving interactions, personalizing engagement, and learning from conversations. It offers…Amazon Connect Customer is an AI-powered solution that enhances customer experience by resolving interactions, personalizing engagement, and learning from conversations. It offers…
Ranked #3 for Customer Success ManagersAI-powered omnichannel messaging platform offering live chat and chatbot solutions for smarter conversational support. It enables seamless customer engagement…Freshchat is an AI-powered omnichannel messaging platform offering live chat and chatbot solutions for smarter conversational support. It enables seamless customer engagement…
Ranked #4 for Customer Success ManagersAI Apps
AI-powered customer experience platform that enhances customer engagement and loyalty. It offers communication APIs and AI agents to provide personalized customer…Sendbird is an AI-powered customer experience platform that enhances customer engagement and loyalty. It offers communication APIs and AI agents to provide personalized customer…
Ranked #5 for Customer Success ManagersAI-powered customer engagement platform that unifies data, AI agents, and orchestration to automate and resolve customer journeys at enterprise scale. It supports…NICE CXone is an AI-powered customer engagement platform that unifies data, AI agents, and orchestration to automate and resolve customer journeys at enterprise scale. It supports…
Ranked #6 for Customer Success ManagersAI Apps
Experience management software that transforms feedback from various channels into actionable insights. It helps organizations improve customer and employee…Qualtrics XM is an experience management software that transforms feedback from various channels into actionable insights. It helps organizations improve customer and employee…
Ranked #7 for Customer Success ManagersAI Apps
Captures, transcribes, and summarizes meetings from Zoom, Google Meet, and Microsoft Teams. It offers free access for individuals and AI-powered CRM updates for teams,…Fathom captures, transcribes, and summarizes meetings from Zoom, Google Meet, and Microsoft Teams. It offers free access for individuals and AI-powered CRM updates for teams,…
Ranked #8 for Customer Success ManagersAI Apps
AI-native contact center and business communications platform. It unifies voice, chat, SMS, email, and meetings with real-time AI insights and autonomous AI agents…Dialpad is an AI-native contact center and business communications platform. It unifies voice, chat, SMS, email, and meetings with real-time AI insights and autonomous AI agents…
Ranked #9 for Customer Success ManagersExperience Management Software Platform provides insights to enhance customer, employee, and digital experiences. It leverages AI to unify data and drive actionable…Medallia's Experience Management Software Platform provides insights to enhance customer, employee, and digital experiences. It leverages AI to unify data and drive actionable…
Ranked #10 for Customer Success ManagersAI Apps
Conversational AI platform for ecommerce that combines a helpdesk and an AI Agent to automate support and drive sales. It is built for online stores on Shopify,…Gorgias is a conversational AI platform for ecommerce that combines a helpdesk and an AI Agent to automate support and drive sales. It is built for online stores on Shopify,…
Ranked #11 for Customer Success ManagersAI Apps
Customer communication platform offering live chat, chatbot, knowledge base, popups, and email marketing tools. It helps businesses engage with clients across…HelpCrunch is a customer communication platform offering live chat, chatbot, knowledge base, popups, and email marketing tools. It helps businesses engage with clients across…
Ranked #12 for Customer Success ManagersAI Apps
Enterprise AI learning platform that builds courses in minutes and delivers them within existing apps. It enhances employee proficiency by providing…WalkMe Learning Arc is an enterprise AI learning platform that builds courses in minutes and delivers them within existing apps. It enhances employee proficiency by providing…
Ranked #13 for Customer Success ManagersAI Apps
Cloud-based Learning Management System (LMS) designed for creating and managing online courses. It offers a user-friendly platform for organizations to train…TalentLMS is a cloud-based Learning Management System (LMS) designed for creating and managing online courses. It offers a user-friendly platform for organizations to train…
Ranked #14 for Customer Success ManagersAI Apps
AI meeting platform that records, transcribes, and summarizes meetings in 100+ languages, then automates follow-up through agents and workflows. It is built for…MeetGeek is an AI meeting platform that records, transcribes, and summarizes meetings in 100+ languages, then automates follow-up through agents and workflows. It is built for…
Ranked #15 for Customer Success ManagersAI Apps
Provides a unified platform for human and AI agents, enhancing customer experiences and driving measurable business outcomes. It helps organizations save money, increase…Cresta provides a unified platform for human and AI agents, enhancing customer experiences and driving measurable business outcomes. It helps organizations save money, increase…
Ranked #16 for Customer Success ManagersAI Apps
AI-native omnichannel customer service platform for complex, high-stakes support. It unifies email, chat, Slack, voice, SMS, and WhatsApp in one workspace where teams…Hiver is an AI-native omnichannel customer service platform for complex, high-stakes support. It unifies email, chat, Slack, voice, SMS, and WhatsApp in one workspace where teams…
Ranked #17 for Customer Success ManagersAI Apps
AI-powered platform designed to automate note-taking, scheduling, and coaching for professionals. It streamlines workflows by handling tasks like CRM updates and…Avoma is an AI-powered platform designed to automate note-taking, scheduling, and coaching for professionals. It streamlines workflows by handling tasks like CRM updates and…
Ranked #18 for Customer Success ManagersModern customer service platform that combines client communication, automation, and analytics. It empowers teams to deliver exceptional service at scale by…Front is a modern customer service platform that combines client communication, automation, and analytics. It empowers teams to deliver exceptional service at scale by…
Ranked #19 for Customer Success ManagersAI Apps
Customer Success and Retention Platform that empowers organizations to enhance customer value and retention through AI-driven insights and workflows. It integrates…Gainsight is a Customer Success and Retention Platform that empowers organizations to enhance customer value and retention through AI-driven insights and workflows. It integrates…
Ranked #20 for Customer Success ManagersAI Apps
Offers AI-driven customer experience automation solutions, transforming interactions with intelligent automation. It helps enterprises scale service, reduce costs, and…Talkdesk offers AI-driven customer experience automation solutions, transforming interactions with intelligent automation. It helps enterprises scale service, reduce costs, and…
Ranked #21 for Customer Success ManagersAI Apps
Intuitive customer service software designed to enhance support experiences. It combines AI capabilities with collaboration tools, enabling teams to deliver…Help Scout is an intuitive customer service software designed to enhance support experiences. It combines AI capabilities with collaboration tools, enabling teams to deliver…
Ranked #22 for Customer Success ManagersAI Apps
AI-powered platform that helps go-to-market teams create on-brand product videos, visuals, and interactive demos in minutes from prompts, screenshots, and product…Arcade is an AI-powered platform that helps go-to-market teams create on-brand product videos, visuals, and interactive demos in minutes from prompts, screenshots, and product…
Ranked #23 for Customer Success ManagersAI Apps
AI-powered knowledge management platform that structures and governs enterprise knowledge. It ensures that every AI-generated answer is trusted, providing a single…Guru is an AI-powered knowledge management platform that structures and governs enterprise knowledge. It ensures that every AI-generated answer is trusted, providing a single…
Ranked #24 for Customer Success ManagersAI Apps
AI-driven IT support solution that enhances efficiency by providing instant context and tools for quick issue resolution, allowing IT teams to focus on…SysAid Copilot is an AI-driven IT support solution that enhances efficiency by providing instant context and tools for quick issue resolution, allowing IT teams to focus on…
Ranked #25 for Customer Success ManagersAI Agents
Provides AI customer service agents designed to autonomously resolve up to 83% of support issues. It aims to reduce costs, boost customer satisfaction (CSAT), and scale…Ada provides AI customer service agents designed to autonomously resolve up to 83% of support issues. It aims to reduce costs, boost customer satisfaction (CSAT), and scale…
Ranked #26 for Customer Success ManagersAI Apps
Offers integrated customer experience solutions powered by AI, enabling brands to enhance customer interactions and achieve impactful ROI. Their platform collects…InMoment offers integrated customer experience solutions powered by AI, enabling brands to enhance customer interactions and achieve impactful ROI. Their platform collects…
Ranked #27 for Customer Success ManagersAI Apps
CX platform that analyzes customer interactions using semantic intelligence to improve contact center performance. It scores every interaction, deploys voice agents,…Level AI is a CX platform that analyzes customer interactions using semantic intelligence to improve contact center performance. It scores every interaction, deploys voice agents,…
Ranked #28 for Customer Success ManagersAI Agents
Offers an AI platform for customer support teams, utilizing AI agents that understand intent, reason, and take action to resolve issues end-to-end. Trained on your…Forethought offers an AI platform for customer support teams, utilizing AI agents that understand intent, reason, and take action to resolve issues end-to-end. Trained on your…
Ranked #29 for Customer Success ManagersAI Apps
Text.com offers an AI-powered customer service platform that combines live chat, helpdesk ticketing, and AI agents. It automates routine support tasks, manages chats, emails, and…
Ranked #30 for Customer Success ManagersAI-powered customer feedback platform that helps businesses analyze customer experience journeys. It serves over 100,000 customers in 149 countries, enabling…SurveySparrow is an AI-powered customer feedback platform that helps businesses analyze customer experience journeys. It serves over 100,000 customers in 149 countries, enabling…
Ranked #31 for Customer Success ManagersAI Apps
AI-native customer service platform for ecommerce that resolves support tickets end to end across email, chat, social, SMS, and voice. It handles refunds, order…Richpanel is an AI-native customer service platform for ecommerce that resolves support tickets end to end across email, chat, social, SMS, and voice. It handles refunds, order…
Ranked #32 for Customer Success ManagersAI Agents
AI concierge platform for enterprise customer service, built on Sendbird's messaging infrastructure. It builds a memory of each customer that carries across chat,…Delight.ai is an AI concierge platform for enterprise customer service, built on Sendbird's messaging infrastructure. It builds a memory of each customer that carries across chat,…
Ranked #33 for Customer Success ManagersCustomer feedback platform that enables businesses to survey across multiple channels, automate feedback processes, and gain insights from various sources. It…Survicate is a customer feedback platform that enables businesses to survey across multiple channels, automate feedback processes, and gain insights from various sources. It…
Ranked #34 for Customer Success ManagersAI Apps
AI customer service platform and CRM that delivers personalized support by unifying conversations, automating workflows, and enhancing omnichannel customer…Kustomer is an AI customer service platform and CRM that delivers personalized support by unifying conversations, automating workflows, and enhancing omnichannel customer…
Ranked #35 for Customer Success ManagersAI Apps
AI-powered commerce platform designed to enhance ecommerce experiences by providing personalized support and seamless integration across customer journeys, from…Gladly is an AI-powered commerce platform designed to enhance ecommerce experiences by providing personalized support and seamless integration across customer journeys, from…
Ranked #36 for Customer Success ManagersAI-powered text analytics platform that unifies feedback from reviews, surveys, and support tickets. It provides actionable insights and recommendations to enhance…Keatext is an AI-powered text analytics platform that unifies feedback from reviews, surveys, and support tickets. It provides actionable insights and recommendations to enhance…
Ranked #37 for Customer Success ManagersAI Apps
AI Receptionist provides 24/7 call answering, lead qualification, and appointment booking. It integrates with your CRM to capture and manage customer interactions…Frontdesk's AI Receptionist provides 24/7 call answering, lead qualification, and appointment booking. It integrates with your CRM to capture and manage customer interactions…
Ranked #38 for Customer Success ManagersAI Apps
Next-generation AI knowledge management platform designed to eliminate bad data and ensure accurate GenAI answers. It provides a scalable and secure solution for…Shelf.io is a next-generation AI knowledge management platform designed to eliminate bad data and ensure accurate GenAI answers. It provides a scalable and secure solution for…
Ranked #39 for Customer Success ManagersAI Apps
AI-native CRM designed to help companies capture, analyze, and understand customer interactions. It updates itself from every interaction, providing agents with…Lightfield is an AI-native CRM designed to help companies capture, analyze, and understand customer interactions. It updates itself from every interaction, providing agents with…
Ranked #40 for Customer Success ManagersAI Apps
AI notetaker and conversation intelligence platform that records, transcribes, and summarizes meetings, then delivers insights, CRM sync, and follow-ups. It is built…Grain is an AI notetaker and conversation intelligence platform that records, transcribes, and summarizes meetings, then delivers insights, CRM sync, and follow-ups. It is built…
Ranked #41 for Customer Success ManagersAI Apps
Review management platform that consolidates app store reviews, utilizing AI to automate responses and analyze user feedback, saving time and improving app…AppFollow is a review management platform that consolidates app store reviews, utilizing AI to automate responses and analyze user feedback, saving time and improving app…
Ranked #42 for Customer Success ManagersAI Apps
AI sales assistant that learns your winning playbook to help revenue teams execute deals effectively. It automates tasks like meeting prep, follow-ups, and CRM…Sybill is an AI sales assistant that learns your winning playbook to help revenue teams execute deals effectively. It automates tasks like meeting prep, follow-ups, and CRM…
Ranked #43 for Customer Success ManagersAI Apps
AI-powered Professional Services Automation platform designed to enhance project delivery, resource management, and financial operations. It helps teams automate…Rocketlane is an AI-powered Professional Services Automation platform designed to enhance project delivery, resource management, and financial operations. It helps teams automate…
Ranked #44 for Customer Success ManagersAI Apps
Provides product context for apps and AI agents, enabling organizations to understand user behavior, enhance engagement, and drive adoption and revenue through integrated…Pendo provides product context for apps and AI agents, enabling organizations to understand user behavior, enhance engagement, and drive adoption and revenue through integrated…
Ranked #45 for Customer Success ManagersAI Apps
AI-powered video documentation platform that captures any workflow into professional step-by-step how-to videos and guides in seconds, with AI voiceover, 50+ language…Guidde is an AI-powered video documentation platform that captures any workflow into professional step-by-step how-to videos and guides in seconds, with AI voiceover, 50+ language…
Ranked #46 for Customer Success ManagersAI Apps
Customer messaging platform from Channel Corporation that brings live chat, calls and other channels into one inbox, backed by an AI agent called ALF that…Channel Talk is a customer messaging platform from Channel Corporation that brings live chat, calls and other channels into one inbox, backed by an AI agent called ALF that…
Ranked #47 for Customer Success ManagersAI Apps
AI agent platform designed for enterprise customer service, enabling businesses to build, orchestrate, and monitor customer-facing AI agents across multiple channels.…Zowie is an AI agent platform designed for enterprise customer service, enabling businesses to build, orchestrate, and monitor customer-facing AI agents across multiple channels.…
Ranked #48 for Customer Success ManagersCustomer service platform designed for ecommerce brands, integrating AI to resolve inquiries and streamline operations across multiple channels, enhancing efficiency and…Dixa is a customer service platform designed for ecommerce brands, integrating AI to resolve inquiries and streamline operations across multiple channels, enhancing efficiency and…
Ranked #49 for Customer Success ManagersTransforms customer interactions into structured GTM data, automating CRM updates and providing real-time insights. This platform fuels predictable revenue by enhancing…Momentum transforms customer interactions into structured GTM data, automating CRM updates and providing real-time insights. This platform fuels predictable revenue by enhancing…
Ranked #50 for Customer Success ManagersAI Apps
Human-AI business process orchestration platform. It runs structured processes such as client onboarding, lending, claims, and compliance across internal teams, external…Moxo is a human-AI business process orchestration platform. It runs structured processes such as client onboarding, lending, claims, and compliance across internal teams, external…
Ranked #51 for Customer Success ManagersAI Apps
Offers enterprise-grade Conversational AI Agents that deliver human-like customer experiences. With a no/low-code builder, these agents are scalable and integrate…Haptik offers enterprise-grade Conversational AI Agents that deliver human-like customer experiences. With a no/low-code builder, these agents are scalable and integrate…
Ranked #52 for Customer Success ManagersAI Apps
User feedback and product development platform designed for high-productivity teams. It collects screen capture issues, in-app surveys, and new feature ideas,…Usersnap is a user feedback and product development platform designed for high-productivity teams. It collects screen capture issues, in-app surveys, and new feature ideas,…
Ranked #53 for Customer Success ManagersAI Apps
Knowledge-powered customer engagement platform that unifies trusted knowledge with GenAI to automate customer service. It provides instant, compliant, and personalized…eGain is a knowledge-powered customer engagement platform that unifies trusted knowledge with GenAI to automate customer service. It provides instant, compliant, and personalized…
Ranked #54 for Customer Success ManagersAI Apps
Offers AI-powered customer experience management solutions. They provide automated, personalized support across all touchpoints, from acquisition to loyalty. Their platform…247.ai offers AI-powered customer experience management solutions. They provide automated, personalized support across all touchpoints, from acquisition to loyalty. Their platform…
Ranked #55 for Customer Success ManagersAI Apps
Gigax provides enterprise AI agents for customer support, resolving complex conversations across chat, voice, and email. Deployed in weeks, these agents are human-like at scale,…
Ranked #56 for Customer Success ManagersAI Apps
AI-first customer support platform designed to automate 60% of support tickets. It helps companies save significant costs annually by streamlining customer service…Kayako is an AI-first customer support platform designed to automate 60% of support tickets. It helps companies save significant costs annually by streamlining customer service…
Ranked #57 for Customer Success ManagersAI Apps
AI-powered quality intelligence platform that unifies customer signals into real-time insights. It helps organizations act proactively on feedback, connect customer…unitQ is an AI-powered quality intelligence platform that unifies customer signals into real-time insights. It helps organizations act proactively on feedback, connect customer…
Ranked #58 for Customer Success ManagersAI Agents
Unified CX automation platform leveraging agentic AI to enhance customer support through AI agents, real-time assistance, and post-call automation. It integrates…Capacity is a unified CX automation platform leveraging agentic AI to enhance customer support through AI agents, real-time assistance, and post-call automation. It integrates…
Ranked #59 for Customer Success ManagersAI Apps
AI-native customer experience intelligence platform that consolidates customer feedback from various sources, providing actionable insights for teams to enhance…Chattermill is an AI-native customer experience intelligence platform that consolidates customer feedback from various sources, providing actionable insights for teams to enhance…
Ranked #60 for Customer Success ManagersAI Apps
Offers autonomous AI employees for customer service, sales, and recruiting. Raya, Adam, and Sara share memory across your business, handling tickets, booking…Teammates.ai offers autonomous AI employees for customer service, sales, and recruiting. Raya, Adam, and Sara share memory across your business, handling tickets, booking…
Ranked #61 for Customer Success ManagersAI Apps
Powers intelligent experiences for ambitious companies, focusing on AI-driven solutions for customer engagement. Their services are tailored for highly regulated…Netomi powers intelligent experiences for ambitious companies, focusing on AI-driven solutions for customer engagement. Their services are tailored for highly regulated…
Ranked #62 for Customer Success ManagersOffers AI-powered conversation intelligence and automation to enhance customer experience and reduce operational costs. It captures and analyzes 100% of customer…CallMiner offers AI-powered conversation intelligence and automation to enhance customer experience and reduce operational costs. It captures and analyzes 100% of customer…
Ranked #63 for Customer Success ManagersAI Apps
Offers Agentic AI for CX assurance and testing, enabling enterprises to confidently deploy AI agents at scale. It detects hallucinations, validates decisions, and ensures…Cyara offers Agentic AI for CX assurance and testing, enabling enterprises to confidently deploy AI agents at scale. It detects hallucinations, validates decisions, and ensures…
Ranked #64 for Customer Success ManagersAI Apps
Customer platform designed for commercial teams to enhance collaboration and automate processes across the customer lifecycle, ultimately driving revenue growth and…Planhat is a customer platform designed for commercial teams to enhance collaboration and automate processes across the customer lifecycle, ultimately driving revenue growth and…
Ranked #65 for Customer Success ManagersAI Apps
AI customer support platform designed for complex and regulated businesses. It provides a universal concierge to resolve customer issues across multiple channels,…Lorikeet is an AI customer support platform designed for complex and regulated businesses. It provides a universal concierge to resolve customer issues across multiple channels,…
Ranked #66 for Customer Success ManagersAI Agents
AI agent platform enabling engineering and business teams to collaborate on building AI teammates. It offers a no-code visual builder and a developer SDK with two-way…Inkeep is an AI agent platform enabling engineering and business teams to collaborate on building AI teammates. It offers a no-code visual builder and a developer SDK with two-way…
Ranked #67 for Customer Success ManagersAI Apps
AI-native customer experience platform that integrates AI agents and human support to enhance customer interactions across multiple channels. It aims to…Crescendo.ai is an AI-native customer experience platform that integrates AI agents and human support to enhance customer interactions across multiple channels. It aims to…
Ranked #68 for Customer Success ManagersAI Apps
AI-powered demo automation platform for creating interactive product demos and step-by-step guides. It is built for sales, marketing, product, and support teams to…Guideflow is an AI-powered demo automation platform for creating interactive product demos and step-by-step guides. It is built for sales, marketing, product, and support teams to…
Ranked #69 for Customer Success ManagersAI Apps
AI-powered video sales platform that lets teams record personal videos for email, text, and LinkedIn, and pairs them with an AI sales agent that researches leads,…Dubb is an AI-powered video sales platform that lets teams record personal videos for email, text, and LinkedIn, and pairs them with an AI sales agent that researches leads,…
Ranked #70 for Customer Success ManagersAI Apps
Knowledge management platform designed to enhance customer service by creating interactive guides and explanations. It integrates with various tools, enabling…Stonly is a knowledge management platform designed to enhance customer service by creating interactive guides and explanations. It integrates with various tools, enabling…
Ranked #71 for Customer Success ManagersAI Apps
AI-powered customer operations platform designed for B2B companies. It aligns support, success, and revenue teams by transforming customer interactions into…TeamSupport is an AI-powered customer operations platform designed for B2B companies. It aligns support, success, and revenue teams by transforming customer interactions into…
Ranked #72 for Customer Success ManagersAI Apps
AI-native CRM and go-to-market platform where agents build shared customer memory from every call, email, and meeting, then do the work automatically. It is built for…Day AI is an AI-native CRM and go-to-market platform where agents build shared customer memory from every call, email, and meeting, then do the work automatically. It is built for…
Ranked #73 for Customer Success ManagersAI Apps
AI-powered digital sales room and customer onboarding software designed to enhance revenue collaboration. It streamlines deal execution, personalizes buyer…trumpet is an AI-powered digital sales room and customer onboarding software designed to enhance revenue collaboration. It streamlines deal execution, personalizes buyer…
Ranked #74 for Customer Success ManagersAI Apps
AI-powered call analytics platform unearths insights from customer conversations. It helps businesses optimize marketing campaigns, accelerate sales, streamline contact…Infinity's AI-powered call analytics platform unearths insights from customer conversations. It helps businesses optimize marketing campaigns, accelerate sales, streamline contact…
Ranked #75 for Customer Success ManagersAI-powered knowledge management software platform that enhances collaboration and productivity by connecting employees with trusted information and insights. It…Bloomfire is an AI-powered knowledge management software platform that enhances collaboration and productivity by connecting employees with trusted information and insights. It…
Ranked #76 for Customer Success ManagersAI Apps
Customer success software designed to enhance customer experiences and drive revenue growth for businesses. It offers digital-first solutions tailored to improve…ChurnZero is a customer success software designed to enhance customer experiences and drive revenue growth for businesses. It offers digital-first solutions tailored to improve…
Ranked #77 for Customer Success ManagersB2B account experience platform that connects NPS to revenue, helping businesses reduce churn and increase revenue. It offers real-time feedback analysis and…CustomerGauge is a B2B account experience platform that connects NPS to revenue, helping businesses reduce churn and increase revenue. It offers real-time feedback analysis and…
Ranked #78 for Customer Success ManagersAI Apps
Provides AI Agents that facilitate effortless customer conversations, building trust and driving growth. These agents help in demand generation, customer acquisition,…Conversica provides AI Agents that facilitate effortless customer conversations, building trust and driving growth. These agents help in demand generation, customer acquisition,…
Ranked #79 for Customer Success ManagersOffers an enterprise agentic platform designed to automate complex customer support workflows. It leverages unified data and AI agents to resolve issues, empower…SearchUnify offers an enterprise agentic platform designed to automate complex customer support workflows. It leverages unified data and AI agents to resolve issues, empower…
Ranked #80 for Customer Success ManagersBrowser Plugins
Offers an AI-powered platform for creating engaging surveys, quizzes, and forms. Generate content in seconds, customize designs, and embed them on your website or share…Responsly offers an AI-powered platform for creating engaging surveys, quizzes, and forms. Generate content in seconds, customize designs, and embed them on your website or share…
Ranked #81 for Customer Success ManagersAI-powered platform that helps businesses capture, analyze, and act on customer feedback. It offers tools for sentiment analysis, feedback management, and…Zonka Feedback is an AI-powered platform that helps businesses capture, analyze, and act on customer feedback. It offers tools for sentiment analysis, feedback management, and…
Ranked #82 for Customer Success ManagersAI Apps
AI-powered knowledge management platform designed for contact centers. It helps reduce average handling time (AHT), boosts first call resolution (FCR), and enhances…Knowmax is an AI-powered knowledge management platform designed for contact centers. It helps reduce average handling time (AHT), boosts first call resolution (FCR), and enhances…
Ranked #83 for Customer Success ManagersAI Apps
AI-powered customer experience platform designed to transform customer interactions across various industries. It leverages intelligent AI agents to automate…Kapture CX is an AI-powered customer experience platform designed to transform customer interactions across various industries. It leverages intelligent AI agents to automate…
Ranked #84 for Customer Success ManagersAI Apps
AI-powered deal workspace designed for B2B sales teams. It offers a collaborative platform where sellers and buyers can engage, track progress, and close deals…Aligned is an AI-powered deal workspace designed for B2B sales teams. It offers a collaborative platform where sellers and buyers can engage, track progress, and close deals…
Ranked #85 for Customer Success ManagersAI-native customer research platform that enables teams to conduct hundreds of in-depth AI interviews at scale. It transforms research questions into actionable…Koji is an AI-native customer research platform that enables teams to conduct hundreds of in-depth AI interviews at scale. It transforms research questions into actionable…
Ranked #86 for Customer Success ManagersAI Apps
AI-powered platform that transforms product storytelling by instantly creating product demos, videos, and guides. It streamlines content creation for go-to-market…Hexus is an AI-powered platform that transforms product storytelling by instantly creating product demos, videos, and guides. It streamlines content creation for go-to-market…
Ranked #87 for Customer Success ManagersAI Apps
Customer intelligence platform that transforms feedback into actionable insights. It integrates with over 3,000 tools, providing enterprise-grade security and…Unwrap AI is a customer intelligence platform that transforms feedback into actionable insights. It integrates with over 3,000 tools, providing enterprise-grade security and…
Ranked #88 for Customer Success ManagersAI Apps
Conversational customer experience platform built around Agent One, an AI system for two-way conversations across WhatsApp, Instagram, web chat and other…Insider One is a conversational customer experience platform built around Agent One, an AI system for two-way conversations across WhatsApp, Instagram, web chat and other…
Ranked #89 for Customer Success ManagersAI Apps
AI-powered Voice of Customer (VoC) and Customer Experience (CX) analytics platform. It analyzes customer feedback from dozens of channels in real-time to identify…Pivony is an AI-powered Voice of Customer (VoC) and Customer Experience (CX) analytics platform. It analyzes customer feedback from dozens of channels in real-time to identify…
Ranked #90 for Customer Success ManagersAI Apps
Provides customer intelligence for CX, support, and product teams, enabling them to analyze 100% of customer conversations across various channels. This helps prevent…Kapiche provides customer intelligence for CX, support, and product teams, enabling them to analyze 100% of customer conversations across various channels. This helps prevent…
Ranked #91 for Customer Success ManagersCustomer intelligence platform that unifies support, sales, and market signals. It provides structured context for teams and AI, enabling them to drive retention…Enterpret is a customer intelligence platform that unifies support, sales, and market signals. It provides structured context for teams and AI, enabling them to drive retention…
Ranked #92 for Customer Success ManagersAI Apps
Offers a voice AI platform designed for restaurants, providing a consistent and human-like experience across all customer interactions. It handles complex orders, reduces…VOXISO offers a voice AI platform designed for restaurants, providing a consistent and human-like experience across all customer interactions. It handles complex orders, reduces…
Ranked #93 for Customer Success ManagersAI Apps
Tool designed to help businesses analyze customer feedback efficiently. It uses AI to provide insights and actionable data, enhancing decision-making processes.Viable AI is a tool designed to help businesses analyze customer feedback efficiently. It uses AI to provide insights and actionable data, enhancing decision-making processes.
Ranked #94 for Customer Success ManagersAI agent that analyzes customer reviews, live chats, and calls to extract actionable insights. It allows users to ask natural language questions about feedback, such…Spiral is an AI agent that analyzes customer reviews, live chats, and calls to extract actionable insights. It allows users to ask natural language questions about feedback, such…
Ranked #95 for Customer Success ManagersAI Apps
AI-powered reputation management tool designed for local businesses. It automates review collection, generates AI-driven responses, and manages online presence…Praising.ai is an AI-powered reputation management tool designed for local businesses. It automates review collection, generates AI-driven responses, and manages online presence…
Ranked #96 for Customer Success ManagersAI Apps
Cloud-based, AI-driven business phone and communication platform that combines calling, messaging and automation, offering virtual numbers in 150+ countries, an AI…CallHippo is a cloud-based, AI-driven business phone and communication platform that combines calling, messaging and automation, offering virtual numbers in 150+ countries, an AI…
Ranked #97 for Customer Success ManagersAI Apps
Builds AI agents for businesses, transforming knowledge bases into tools that provide instant, accurate answers and automate actions across workflows. It enhances customer…DocsBot builds AI agents for businesses, transforming knowledge bases into tools that provide instant, accurate answers and automate actions across workflows. It enhances customer…
Ranked #98 for Customer Success ManagersAI Apps
Provides powerful online survey software and tools designed to transform insights into action. It offers customer experience management and feedback solutions optimized…Alchemer provides powerful online survey software and tools designed to transform insights into action. It offers customer experience management and feedback solutions optimized…
Ranked #99 for Customer Success ManagersAI Apps
Offers AI-first customer support software, including a knowledge base and AI chatbot. It empowers customers with instant answers through AI search and conversational…Help.center offers AI-first customer support software, including a knowledge base and AI chatbot. It empowers customers with instant answers through AI search and conversational…
Ranked #100 for Customer Success ManagersAI Apps
Automate revenue team tasks, analyzing deals and dispatching work to specialized AI agents. This transformation aims to improve efficiency and results across sales,…Oliv AI Agents automate revenue team tasks, analyzing deals and dispatching work to specialized AI agents. This transformation aims to improve efficiency and results across sales,…
Ranked #101 for Customer Success ManagersAI Apps
AI-powered product adoption and onboarding platform. Product and customer success teams build no-code in-app onboarding, guide users in the moment, and use AI to…Userflow is an AI-powered product adoption and onboarding platform. Product and customer success teams build no-code in-app onboarding, guide users in the moment, and use AI to…
Ranked #102 for Customer Success ManagersAI Apps
All-in-one, AI-powered customer community platform that lets businesses build branded, white-label portals, forums, Q&A, knowledge bases, and events to drive…Bettermode is an all-in-one, AI-powered customer community platform that lets businesses build branded, white-label portals, forums, Q&A, knowledge bases, and events to drive…
Ranked #103 for Customer Success ManagersAI Apps
All-in-one Customer Success Platform that empowers teams with clarity, automation, and AI-driven insights. It helps organizations enhance productivity, improve…Vitally is an all-in-one Customer Success Platform that empowers teams with clarity, automation, and AI-driven insights. It helps organizations enhance productivity, improve…
Ranked #104 for Customer Success ManagersAI Apps
Comprehensive platform for managing hotel guest feedback and online reputation. It centralizes reviews, automates surveys, and provides AI-driven insights…Customer Alliance is a comprehensive platform for managing hotel guest feedback and online reputation. It centralizes reviews, automates surveys, and provides AI-driven insights…
Ranked #105 for Customer Success ManagersAI Apps
AI chatbot platform that automates customer interactions across WhatsApp, Instagram, TikTok, Messenger, and more. It handles inquiries, bookings, and orders 24/7,…Chatmizer is an AI chatbot platform that automates customer interactions across WhatsApp, Instagram, TikTok, Messenger, and more. It handles inquiries, bookings, and orders 24/7,…
Ranked #106 for Customer Success ManagersAI Apps
Self-improving product system that enhances user experience by identifying friction points, providing in-app guidance, and monitoring outcomes. It helps products…Chameleon is a self-improving product system that enhances user experience by identifying friction points, providing in-app guidance, and monitoring outcomes. It helps products…
Ranked #107 for Customer Success ManagersCustomer experience management platform that combines NPS, CSAT, and CES surveys with review monitoring from platforms like Google, Amazon, and Trustpilot. It offers…Zenloop is a customer experience management platform that combines NPS, CSAT, and CES surveys with review monitoring from platforms like Google, Amazon, and Trustpilot. It offers…
Ranked #108 for Customer Success ManagersAI Apps
AI-native CX Intelligence Software that analyzes every customer interaction, identifying issues and predicting churn. It provides actionable insights to enhance…SentiSum is an AI-native CX Intelligence Software that analyzes every customer interaction, identifying issues and predicting churn. It provides actionable insights to enhance…
Ranked #109 for Customer Success ManagersAI Apps
Customer success software empowers CS teams to reduce churn, streamline onboarding, and enhance growth through an AI-first platform tailored for customer success…Custify's customer success software empowers CS teams to reduce churn, streamline onboarding, and enhance growth through an AI-first platform tailored for customer success…
Ranked #110 for Customer Success ManagersAI Apps
Customer success platform designed to reduce churn and increase revenue. It offers health scores, playbooks, and renewal forecasting, enabling teams to manage…ClientSuccess is a customer success platform designed to reduce churn and increase revenue. It offers health scores, playbooks, and renewal forecasting, enabling teams to manage…
Ranked #111 for Customer Success ManagersAI Apps
Enables collaboration between humans and AI agents for B2B customer support. It streamlines issue resolution by allowing agents to investigate and act on customer signals,…Pylon enables collaboration between humans and AI agents for B2B customer support. It streamlines issue resolution by allowing agents to investigate and act on customer signals,…
Ranked #112 for Customer Success ManagersAI-powered platform that transforms customer voice into actionable intelligence, enhancing growth, retention, and decision-making across sales, marketing, and product…Deeto is an AI-powered platform that transforms customer voice into actionable intelligence, enhancing growth, retention, and decision-making across sales, marketing, and product…
Ranked #113 for Customer Success ManagersAI Apps
Comprehensive platform that enhances customer engagement, billing, and payment solutions. It leverages AI to streamline operations, improve customer…CSG Ascendon AI is a comprehensive platform that enhances customer engagement, billing, and payment solutions. It leverages AI to streamline operations, improve customer…
Ranked #114 for Customer Success ManagersAI Apps
Omni-channel contact center designed for small businesses. It unifies customer interactions from calls, WhatsApp, SMS, and chat into a single inbox. Automate…Seasalt.ai is an omni-channel contact center designed for small businesses. It unifies customer interactions from calls, WhatsApp, SMS, and chat into a single inbox. Automate…
Ranked #115 for Customer Success ManagersAI Apps
AI support agent designed to help customer success teams answer complex questions using existing help docs, product pages, and company knowledge. It offers…Tori by TalkJS is an AI support agent designed to help customer success teams answer complex questions using existing help docs, product pages, and company knowledge. It offers…
Ranked #116 for Customer Success ManagersAI Agents
Allows you to build AI chat applications with ease. Ingest your data, customize the application, and deploy it with a single line of code. This tool simplifies the…Mendable allows you to build AI chat applications with ease. Ingest your data, customize the application, and deploy it with a single line of code. This tool simplifies the…
Ranked #117 for Customer Success ManagersAI Apps
Transforms your Gmail into a collaborative workspace with AI assistants that sort emails, draft replies, and manage shared inboxes. It helps teams reclaim time and…Gmelius transforms your Gmail into a collaborative workspace with AI assistants that sort emails, draft replies, and manage shared inboxes. It helps teams reclaim time and…
Ranked #118 for Customer Success ManagersAI-native Customer Success Platform designed for mid-market and enterprise B2B SaaS companies. It enhances customer management by predicting churn, orchestrating…Velaris is an AI-native Customer Success Platform designed for mid-market and enterprise B2B SaaS companies. It enhances customer management by predicting churn, orchestrating…
Ranked #119 for Customer Success ManagersProvides an AI customer service agent that integrates with existing helpdesks like Zendesk and Intercom. It automates over 75% of support requests, deflects inquiries,…My AskAI provides an AI customer service agent that integrates with existing helpdesks like Zendesk and Intercom. It automates over 75% of support requests, deflects inquiries,…
Ranked #120 for Customer Success ManagersAI Apps
AI-powered live chat software designed to enhance customer support and boost sales. It offers customizable chat windows, proactive visitor engagement, and…ProProfs Chat is an AI-powered live chat software designed to enhance customer support and boost sales. It offers customizable chat windows, proactive visitor engagement, and…
Ranked #121 for Customer Success ManagersAI Apps
Customer intelligence platform that transforms unstructured feedback into actionable insights for enterprise CX. It enables teams to make informed decisions and…Thematic is a customer intelligence platform that transforms unstructured feedback into actionable insights for enterprise CX. It enables teams to make informed decisions and…
Ranked #122 for Customer Success ManagersAI-powered platform that enhances user onboarding by creating adaptive experiences. It replaces static tours with real-time responsive flows, helping users…Product Fruits is an AI-powered platform that enhances user onboarding by creating adaptive experiences. It replaces static tours with real-time responsive flows, helping users…
Ranked #123 for Customer Success ManagersAI Apps
AI customer support platform that pairs a chatbot agent with a helpdesk. The chatbot answers from a business's own website, PDFs, and docs with source…Denser.ai (DenserAI) is an AI customer support platform that pairs a chatbot agent with a helpdesk. The chatbot answers from a business's own website, PDFs, and docs with source…
Ranked #124 for Customer Success ManagersCX intelligence platform that transforms customer signals into actionable business decisions. It supports human-led and AI-augmented customer experiences, offering…Birdie is a CX intelligence platform that transforms customer signals into actionable business decisions. It supports human-led and AI-augmented customer experiences, offering…
Ranked #125 for Customer Success ManagersAI-powered omnichannel customer experience management platform. It unifies social listening, analytics, ticketing, and CRM tools, enabling brands to engage…Konnect Insights is an AI-powered omnichannel customer experience management platform. It unifies social listening, analytics, ticketing, and CRM tools, enabling brands to engage…
Ranked #126 for Customer Success ManagersAI Agents
Offers AI customer support automation trained on your past tickets. It resolves up to 60% of support requests within 60 days, cutting operational costs by 30%. The…CoSupport AI offers AI customer support automation trained on your past tickets. It resolves up to 60% of support requests within 60 days, cutting operational costs by 30%. The…
Ranked #127 for Customer Success ManagersAI Apps
Provides real-time user feedback software for websites, apps, and emails. It helps businesses create seamless customer experiences by capturing valuable insights through…Mopinion provides real-time user feedback software for websites, apps, and emails. It helps businesses create seamless customer experiences by capturing valuable insights through…
Ranked #128 for Customer Success ManagersAI Apps
AI agent designed for ops teams, customer success, and RevOps to automate Slack inboxes. It connects to over 2,000 tools, offering shared agents with per-user…Runbear is an AI agent designed for ops teams, customer success, and RevOps to automate Slack inboxes. It connects to over 2,000 tools, offering shared agents with per-user…
Ranked #129 for Customer Success ManagersAI Apps
Offers AI-powered customer service software, integrating ticketing, live chat, and a knowledge base. It features AI agents for 24/7 support, an AI copilot for faster…BoldDesk offers AI-powered customer service software, integrating ticketing, live chat, and a knowledge base. It features AI agents for 24/7 support, an AI copilot for faster…
Ranked #130 for Customer Success ManagersAI Apps
Automate customer success to drive onboarding, usage, and adoption. They minimize churn, influence renewals, and expand revenue by engaging every user and…Cast AI Agents automate customer success to drive onboarding, usage, and adoption. They minimize churn, influence renewals, and expand revenue by engaging every user and…
Ranked #131 for Customer Success ManagersAI Apps
AI revenue enablement platform designed for modern sales processes. It facilitates collaboration between sellers and buyers, streamlining content sharing and providing…Dock is an AI revenue enablement platform designed for modern sales processes. It facilitates collaboration between sellers and buyers, streamlining content sharing and providing…
Ranked #132 for Customer Success ManagersAI Apps
AI-native revenue work operating system that automates CRM updates, coaching, handoffs, alerts, and playbooks. It integrates with tools like Salesforce and…AskElephant is an AI-native revenue work operating system that automates CRM updates, coaching, handoffs, alerts, and playbooks. It integrates with tools like Salesforce and…
Ranked #133 for Customer Success ManagersAI Apps
Formerly Userlike, is an AI-driven platform that integrates chat, messaging, and automation to enhance customer support, boost conversions, and foster lasting…Lime Connect, formerly Userlike, is an AI-driven platform that integrates chat, messaging, and automation to enhance customer support, boost conversions, and foster lasting…
Ranked #134 for Customer Success ManagersAI-powered experience management platform that unifies customer feedback to drive growth. It offers personal onboarding and dedicated support, making it ideal for…Netigate is an AI-powered experience management platform that unifies customer feedback to drive growth. It offers personal onboarding and dedicated support, making it ideal for…
Ranked #135 for Customer Success ManagersAI Apps
Provides an AI Operation Platform for businesses, automating sales and service end-to-end. It generates deep insights across products, agents, and operations,…Aissist.io provides an AI Operation Platform for businesses, automating sales and service end-to-end. It generates deep insights across products, agents, and operations,…
Ranked #136 for Customer Success ManagersAI Apps
Puts a team of named AI agents inside a company's Slack workspace, each assigned to a role like SEO, social media, product research, or hiring. Agents work in shared channels…Vybe puts a team of named AI agents inside a company's Slack workspace, each assigned to a role like SEO, social media, product research, or hiring. Agents work in shared channels…
Ranked #137 for Customer Success ManagersAI Apps
Agentic AI platform that automates customer support and sales conversations across various channels like WhatsApp, voice, and web. It helps businesses qualify…Chatzy AI is an agentic AI platform that automates customer support and sales conversations across various channels like WhatsApp, voice, and web. It helps businesses qualify…
Ranked #138 for Customer Success ManagersAI Apps
Customer education platform for SaaS businesses that uses AI to create product videos, step-by-step and interactive guides, in-app tutorials, a branded knowledge hub,…Trainn is a customer education platform for SaaS businesses that uses AI to create product videos, step-by-step and interactive guides, in-app tutorials, a branded knowledge hub,…
Ranked #139 for Customer Success ManagersAI Apps
AI-powered helpdesk and communication hub for ecommerce. It brings customer messages from marketplaces and channels into one dashboard, with AI automations, context…Responso is an AI-powered helpdesk and communication hub for ecommerce. It brings customer messages from marketplaces and channels into one dashboard, with AI automations, context…
Ranked #140 for Customer Success ManagersAI Apps
Provides AI-powered call analytics and coaching for customer-facing teams. It automatically analyzes customer interactions to identify revenue opportunities, improve…Insight7 provides AI-powered call analytics and coaching for customer-facing teams. It automatically analyzes customer interactions to identify revenue opportunities, improve…
Ranked #141 for Customer Success ManagersAI Apps
Transforms support workflows into AI agents. Connect your existing tools, define agent tasks with plain-English instructions, and let them autonomously resolve tickets,…Macha transforms support workflows into AI agents. Connect your existing tools, define agent tasks with plain-English instructions, and let them autonomously resolve tickets,…
Ranked #142 for Customer Success ManagersComprehensive Customer Intelligence Platform that orchestrates the Voice of the Customer journey. It connects feedback from multiple channels, analyzes it with AI,…Feedier is a comprehensive Customer Intelligence Platform that orchestrates the Voice of the Customer journey. It connects feedback from multiple channels, analyzes it with AI,…
Ranked #143 for Customer Success ManagersAI Agents
Provides AI support agents that autonomously resolve customer tickets end-to-end. It learns from your knowledge base to deliver instant, accurate responses 24/7, reducing…Duckie provides AI support agents that autonomously resolve customer tickets end-to-end. It learns from your knowledge base to deliver instant, accurate responses 24/7, reducing…
Ranked #144 for Customer Success ManagersAI Agents
AI customer experience platform for B2B SaaS companies, unifying knowledge across support, customer success, sales, and product teams. It…Ask-AI (formerly Mosaic AI) is an AI customer experience platform for B2B SaaS companies, unifying knowledge across support, customer success, sales, and product teams. It…
Ranked #145 for Customer Success ManagersAI Apps
Enables you to build custom AI chatbots powered by ChatGPT for your website. Train them with your content, files, or videos to provide instant customer support, answer…Support AI enables you to build custom AI chatbots powered by ChatGPT for your website. Train them with your content, files, or videos to provide instant customer support, answer…
Ranked #146 for Customer Success ManagersAI-driven experience management platform that transforms customer and employee insights into actionable strategies. It leverages natural language understanding to…Luminoso is an AI-driven experience management platform that transforms customer and employee insights into actionable strategies. It leverages natural language understanding to…
Ranked #147 for Customer Success ManagersUses AI-powered SMS, voicemail, and scheduled phone calls to facilitate real two-way customer conversations at scale. It offers tailored outreach…Drips Conversational Outreach uses AI-powered SMS, voicemail, and scheduled phone calls to facilitate real two-way customer conversations at scale. It offers tailored outreach…
Ranked #148 for Customer Success ManagersAI Apps
AI-driven SaaS platform that automates the creation of personalized presentations, documents, and reports directly from your data. It integrates with BI tools, CRMs,…Matik is an AI-driven SaaS platform that automates the creation of personalized presentations, documents, and reports directly from your data. It integrates with BI tools, CRMs,…
Ranked #149 for Customer Success ManagersAI-driven customer experience platform designed for ecommerce and retail brands. It collects NPS, CSAT, and CES surveys across touchpoints, transforming feedback…Retently is an AI-driven customer experience platform designed for ecommerce and retail brands. It collects NPS, CSAT, and CES surveys across touchpoints, transforming feedback…
Ranked #150 for Customer Success Managers24 of 238
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