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Trainn

Trainn is a customer education platform for SaaS businesses that uses AI to create product videos, step-by-step and interactive guides, in-app tutorials, a branded knowledge hub, and an LMS to accelerate onboarding, adoption, and retention.

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Trainn is a customer education platform built for SaaS businesses to accelerate product adoption, onboarding, and customer retention, and to deliver consistent training programs at scale. It combines AI-powered content creation with built-in delivery channels and unified analytics in one platform.

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On the creation side, Trainn generates product and how-to videos with AI voiceovers in 30+ languages, step-by-step guides, and interactive guides, plus one-click translation of videos and guides. Its video creation tools include screen recording, a timeline editor, automatic zoom and spotlights, closed captions, chaptering, and AI-generated summaries. For delivery, teams can embed videos and guides in-app as in-app tutorials, launch a no-code branded Knowledge Hub self-service knowledge base, and build a no-code Academy (LMS) with courses, quizzes, and certifications.

Use cases span customer education, customer training, customer enablement, and partner training. Trainn highlights outcomes such as roughly 10 minutes to create a training video, faster support-video creation, and knowledge-base setup in under a week. It is enterprise-ready with SOC 2 Type II, GDPR, and ISO 27001 compliance, offers a 14-day free trial (no credit card), and provides tiered annual pricing (Launch, Scale, Enterprise) plus a lower-cost monthly Creator plan.

  • CategoryCustomer Success & Onboarding
  • Pricing ModelPaid
  • DeploymentCloud
  • PlatformsWeb

  • AI product and how-to video creation with 30+ language voiceovers

  • Step-by-step and interactive guides

  • In-app tutorials embedded in your product without code

  • No-code branded Knowledge Hub self-service knowledge base

  • No-code LMS Academy with courses, quizzes, and certifications

  • Screen recording, timeline editor, auto-zoom, captions, and chaptering

  • One-click translation of videos and guides into 30+ languages

  • Unified analytics across content and channels; SOC 2, GDPR, ISO 27001

  1. Create content: record and generate product videos and step-by-step or interactive guides with AI.

  2. Add voiceovers and translations: apply AI voiceovers and one-click translation into 30+ languages.

  3. Distribute: share via links and embeds, in-app tutorials, a Knowledge Hub, or the Academy LMS.

  4. Measure: track engagement and program-level metrics with unified analytics.

  • Customer education
  • Customer onboarding
  • Support deflection
  • Partner training

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