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Best AI Tools for Customer Success & Onboarding

48 tools

Discover the best Customer Success & Onboarding — from AI-enabled onboarding platforms and customer retention tools to mobile apps, AI agents, and case studies, this is where customer success teams find solutions that streamline their workflows: managing customer journeys, automating onboarding processes, enhancing client interactions, and improving retention strategies. Browse 48 AI Tools for Customer Success & Onboarding across AI Apps, Browser Plugins and AI Agents and more.

48 tools

AI Apps

Customer Success and Retention Platform that empowers organizations to enhance customer value and retention through AI-driven insights and workflows. It integrates…Gainsight is a Customer Success and Retention Platform that empowers organizations to enhance customer value and retention through AI-driven insights and workflows. It integrates…

Customer Success & Onboarding
Ranked #5 in Customer Success & Onboarding

AI Apps

AI-powered customer engagement platform that triggers in-app, email, and push experiences when users are most engaged. It helps businesses drive customer growth and…Appcues is an AI-powered customer engagement platform that triggers in-app, email, and push experiences when users are most engaged. It helps businesses drive customer growth and…

Customer Success & Onboarding
Ranked #6 in Customer Success & Onboarding

AI Apps

AI-powered video documentation platform that captures any workflow into professional step-by-step how-to videos and guides in seconds, with AI voiceover, 50+ language…Guidde is an AI-powered video documentation platform that captures any workflow into professional step-by-step how-to videos and guides in seconds, with AI voiceover, 50+ language…

Customer Success & Onboarding
Ranked #9 in Customer Success & Onboarding

AI Apps

Customer platform designed for commercial teams to enhance collaboration and automate processes across the customer lifecycle, ultimately driving revenue growth and…Planhat is a customer platform designed for commercial teams to enhance collaboration and automate processes across the customer lifecycle, ultimately driving revenue growth and…

Customer Success & Onboarding
Ranked #10 in Customer Success & Onboarding

AI Apps

AI-powered demo automation platform for creating interactive product demos and step-by-step guides. It is built for sales, marketing, product, and support teams to…Guideflow is an AI-powered demo automation platform for creating interactive product demos and step-by-step guides. It is built for sales, marketing, product, and support teams to…

Customer Success & Onboarding
Ranked #11 in Customer Success & Onboarding

AI-powered digital sales room and customer onboarding software designed to enhance revenue collaboration. It streamlines deal execution, personalizes buyer…trumpet is an AI-powered digital sales room and customer onboarding software designed to enhance revenue collaboration. It streamlines deal execution, personalizes buyer…

Customer Success & Onboarding
Ranked #12 in Customer Success & Onboarding

AI Apps

Customer success software designed to enhance customer experiences and drive revenue growth for businesses. It offers digital-first solutions tailored to improve…ChurnZero is a customer success software designed to enhance customer experiences and drive revenue growth for businesses. It offers digital-first solutions tailored to improve…

Customer Success & Onboarding
Ranked #13 in Customer Success & Onboarding

Browser Plugins

AI-powered Chrome extension that enables users to create interactive demos quickly and easily. It automatically extracts keyframes, generates…InteractiveDemo.ai is an AI-powered Chrome extension that enables users to create interactive demos quickly and easily. It automatically extracts keyframes, generates…

Customer Success & Onboarding
Ranked #14 in Customer Success & Onboarding

AI Apps

AI-powered platform that transforms product storytelling by instantly creating product demos, videos, and guides. It streamlines content creation for go-to-market…Hexus is an AI-powered platform that transforms product storytelling by instantly creating product demos, videos, and guides. It streamlines content creation for go-to-market…

Customer Success & OnboardingMarketing & Creative Agencies
Ranked #15 in Customer Success & Onboarding

AI-powered guest experience platform for short-term rentals and boutique hotels. It digitizes and monetizes guest interactions from inquiry to checkout,…Enso Connect is an AI-powered guest experience platform for short-term rentals and boutique hotels. It digitizes and monetizes guest interactions from inquiry to checkout,…

Customer Success & OnboardingTravel & Hospitality
Ranked #16 in Customer Success & Onboarding

AI Apps

AI-powered product adoption and onboarding platform. Product and customer success teams build no-code in-app onboarding, guide users in the moment, and use AI to…Userflow is an AI-powered product adoption and onboarding platform. Product and customer success teams build no-code in-app onboarding, guide users in the moment, and use AI to…

FeaturedCustomer Success & Onboarding
Ranked #17 in Customer Success & Onboarding

AI Apps

All-in-one Customer Success Platform that empowers teams with clarity, automation, and AI-driven insights. It helps organizations enhance productivity, improve…Vitally is an all-in-one Customer Success Platform that empowers teams with clarity, automation, and AI-driven insights. It helps organizations enhance productivity, improve…

Customer Success & Onboarding
Ranked #18 in Customer Success & Onboarding

AI Apps

Self-improving product system that enhances user experience by identifying friction points, providing in-app guidance, and monitoring outcomes. It helps products…Chameleon is a self-improving product system that enhances user experience by identifying friction points, providing in-app guidance, and monitoring outcomes. It helps products…

Customer Success & Onboarding
Ranked #19 in Customer Success & Onboarding

AI Apps

Customer success software empowers CS teams to reduce churn, streamline onboarding, and enhance growth through an AI-first platform tailored for customer success…Custify's customer success software empowers CS teams to reduce churn, streamline onboarding, and enhance growth through an AI-first platform tailored for customer success…

Customer Success & Onboarding
Ranked #20 in Customer Success & Onboarding

Customer success platform designed to reduce churn and increase revenue. It offers health scores, playbooks, and renewal forecasting, enabling teams to manage…ClientSuccess is a customer success platform designed to reduce churn and increase revenue. It offers health scores, playbooks, and renewal forecasting, enabling teams to manage…

Customer Success & Onboarding
Ranked #21 in Customer Success & Onboarding

Comprehensive platform that enhances customer engagement, billing, and payment solutions. It leverages AI to streamline operations, improve customer…CSG Ascendon AI is a comprehensive platform that enhances customer engagement, billing, and payment solutions. It leverages AI to streamline operations, improve customer…

Customer Success & OnboardingTelecommunications
Ranked #22 in Customer Success & Onboarding

AI Apps

Offers digital guidebooks that streamline guest communication, reduce repetitive questions, and enhance the guest experience. With features like AI chatbots and upsell…Touch Stay offers digital guidebooks that streamline guest communication, reduce repetitive questions, and enhance the guest experience. With features like AI chatbots and upsell…

Customer Success & OnboardingReal Estate & Construction
Ranked #23 in Customer Success & Onboarding

AI-native Customer Success Platform designed for mid-market and enterprise B2B SaaS companies. It enhances customer management by predicting churn, orchestrating…Velaris is an AI-native Customer Success Platform designed for mid-market and enterprise B2B SaaS companies. It enhances customer management by predicting churn, orchestrating…

Customer Success & Onboarding
Ranked #24 in Customer Success & Onboarding

AI-powered platform that enhances user onboarding by creating adaptive experiences. It replaces static tours with real-time responsive flows, helping users…Product Fruits is an AI-powered platform that enhances user onboarding by creating adaptive experiences. It replaces static tours with real-time responsive flows, helping users…

Customer Success & Onboarding
Ranked #25 in Customer Success & Onboarding

Browser Plugins

Enterprise help assistant that delivers context-sensitive answers and guidance for any web-based application. It provides in-app support, interactive walkthroughs,…VisualSP is an enterprise help assistant that delivers context-sensitive answers and guidance for any web-based application. It provides in-app support, interactive walkthroughs,…

Customer Success & Onboarding
Ranked #124 in Browser Plugins

AI Agents

AI agent designed to improve customer retention. It analyzes customer data to identify risks and growth opportunities, prioritize customers, and generate retention…Cust is an AI agent designed to improve customer retention. It analyzes customer data to identify risks and growth opportunities, prioritize customers, and generate retention…

Customer Success & Onboarding
Ranked #228 in AI Agents

Automate customer success to drive onboarding, usage, and adoption. They minimize churn, influence renewals, and expand revenue by engaging every user and…Cast AI Agents automate customer success to drive onboarding, usage, and adoption. They minimize churn, influence renewals, and expand revenue by engaging every user and…

Customer Success & Onboarding
Ranked #130 for Customer Success Managers

AI Apps

AI platform designed for client service professionals. It uses AI Helpers that operate 24/7 to enhance client ROI, satisfaction, and revenue. The platform integrates…Kaizan is an AI platform designed for client service professionals. It uses AI Helpers that operate 24/7 to enhance client ROI, satisfaction, and revenue. The platform integrates…

Customer Success & OnboardingMarketing & Creative Agencies
Ranked #93 for Consultants

AI Apps

AI customer success agent that continuously monitors long-tail customers across a company's CRM, product usage, support, billing and conversation tools. It explains…Outlit is an AI customer success agent that continuously monitors long-tail customers across a company's CRM, product usage, support, billing and conversation tools. It explains…

Customer Success & Onboarding
Ranked #193 for Customer Success Managers

AI orientation and onboarding platform that turns handbooks, slides, and PDFs into interactive, multilingual AI avatar presenters that guide, answer questions,…HelloDay.ai is an AI orientation and onboarding platform that turns handbooks, slides, and PDFs into interactive, multilingual AI avatar presenters that guide, answer questions,…

Customer Success & OnboardingEducation & E-learning
See the Top 250 AI Apps

AI Apps

AI-powered SaaS tool designed to reduce customer churn and increase retention. It provides AI-driven suggestions, customizable offers, and insightful feedback…Echurn is an AI-powered SaaS tool designed to reduce customer churn and increase retention. It provides AI-driven suggestions, customizable offers, and insightful feedback…

Customer Success & Onboarding
See the Top 250 AI Apps

AI Apps

AI tool for creating interactive product demos and how-to guides by clicking through a product, then customizing with annotations, branching, CTAs, and AI…20paths is an AI tool for creating interactive product demos and how-to guides by clicking through a product, then customizing with annotations, branching, CTAs, and AI…

Customer Success & Onboarding
See the Top 250 AI Apps

AI Agents

AI-driven retention agent for SaaS companies, designed to turn cancellations into valuable customer insights. It automates cancellation requests, negotiates…Offboard.tech is an AI-driven retention agent for SaaS companies, designed to turn cancellations into valuable customer insights. It automates cancellation requests, negotiates…

Customer Success & Onboarding
See the Top 250 AI Agents

AI Apps

This week

Simulates a new user onboarding experience by signing up, verifying, and navigating your product. It identifies friction points and provides detailed reports to improve…Neophyte simulates a new user onboarding experience by signing up, verifying, and navigating your product. It identifies friction points and provides detailed reports to improve…

Customer Success & Onboarding
See the Top 250 AI Apps

AI-powered product growth platform that helps teams deliver personalized in-app experiences. It focuses on user activation, retention, and revenue by transforming…Userpilot is an AI-powered product growth platform that helps teams deliver personalized in-app experiences. It focuses on user activation, retention, and revenue by transforming…

FeaturedCustomer Success & Onboarding
See the Top 250 AI Apps

AI Apps

Transforms product workflows into interactive tours, guides, and videos. Record once and update without re-recording. Supports multiple export formats and offers…Layerpath transforms product workflows into interactive tours, guides, and videos. Record once and update without re-recording. Supports multiple export formats and offers…

Customer Success & Onboarding
Ranked #39 for Writing technical documentation

AI Apps

Agentic Revenue Layer for fintech platforms. It autonomously analyzes user behavior in real-time to deliver personalized guidance at critical decision moments,…inncivio is an Agentic Revenue Layer for fintech platforms. It autonomously analyzes user behavior in real-time to deliver personalized guidance at critical decision moments,…

Customer Success & OnboardingFinance & Banking
See the Top 250 AI Apps

Browser Plugins

Enhances user engagement and onboarding with real-time navigation, guidance, tips, and data entry correction. It simplifies product adoption by providing…SYF Apty Client enhances user engagement and onboarding with real-time navigation, guidance, tips, and data entry correction. It simplifies product adoption by providing…

Customer Success & Onboarding
See the Top 250 Browser Plugins

All-in-one growth platform designed for product-led startups. It enables rapid deployment of personalized in-app user experiences, from onboarding and…PLG OS by Questera is an all-in-one growth platform designed for product-led startups. It enables rapid deployment of personalized in-app user experiences, from onboarding and…

Customer Success & Onboarding
Ranked #177 for Customer Success Managers

AI Apps

Customer education platform for SaaS businesses that uses AI to create product videos, step-by-step and interactive guides, in-app tutorials, a branded knowledge hub,…Trainn is a customer education platform for SaaS businesses that uses AI to create product videos, step-by-step and interactive guides, in-app tutorials, a branded knowledge hub,…

Customer Success & Onboarding
Ranked #140 for Customer Success Managers

AI Apps

Client engagement platform for service businesses that combines an AI-powered email inbox with a white-label client portal, secure file sharing, projects, invoicing,…Hubflo is a client engagement platform for service businesses that combines an AI-powered email inbox with a white-label client portal, secure file sharing, projects, invoicing,…

Customer Success & Onboarding
Ranked #64 for Creating & processing invoices

AI Apps

Interactive demo and screenshot platform for B2B SaaS teams. Its beautiful-screenshot tool lets you capture, annotate, blur, add backgrounds, and share polished…Supademo is an interactive demo and screenshot platform for B2B SaaS teams. Its beautiful-screenshot tool lets you capture, annotate, blur, add backgrounds, and share polished…

Customer Success & Onboarding
See the Top 250 AI Apps

AI Apps

Modern client onboarding software designed to enhance the onboarding experience for new customers. It focuses on making implementations more visible, engaging, and…GUIDEcx is a modern client onboarding software designed to enhance the onboarding experience for new customers. It focuses on making implementations more visible, engaging, and…

Customer Success & Onboarding
See the Top 250 AI Apps

All-in-one product adoption software that helps create and optimize in-app experiences. It enables onboarding, user engagement, feedback collection, and behavior…UserGuiding is an all-in-one product adoption software that helps create and optimize in-app experiences. It enables onboarding, user engagement, feedback collection, and behavior…

Customer Success & Onboarding
See the Top 250 AI Apps

AI Apps

AI-powered digital customer success platform that personalizes customer experiences at scale, automates onboarding, and builds dynamic success plans. It helps…EverAfter is an AI-powered digital customer success platform that personalizes customer experiences at scale, automates onboarding, and builds dynamic success plans. It helps…

Customer Success & Onboarding
Ranked #146 for Managing tasks & to-dos

AI Engagement OS designed to drive customer-led growth by managing the entire post-sale lifecycle. It automates onboarding, advocacy, and expansion, turning…Base AI is an AI Engagement OS designed to drive customer-led growth by managing the entire post-sale lifecycle. It automates onboarding, advocacy, and expansion, turning…

Customer Success & Onboarding
Ranked #172 for Customer Success Managers

AI-powered customer success platform designed for SaaS companies. It predicts churn and identifies expansion opportunities, allowing teams to focus on…Customerscore.io is an AI-powered customer success platform designed for SaaS companies. It predicts churn and identifies expansion opportunities, allowing teams to focus on…

Customer Success & Onboarding
See the Top 250 AI Apps

Customer Value Platform for B2B SaaS companies, using AI to prevent churn and drive expansion. It enhances understanding of client business objectives and…Journeyz is a Customer Value Platform for B2B SaaS companies, using AI to prevent churn and drive expansion. It enhances understanding of client business objectives and…

Customer Success & Onboarding
Ranked #189 for Customer Success Managers

Customer onboarding and engagement platform designed to streamline workflows, enhance customer experiences, and retain revenue. It leverages AI to create personalized…OnRamp is a customer onboarding and engagement platform designed to streamline workflows, enhance customer experiences, and retain revenue. It leverages AI to create personalized…

Customer Success & OnboardingLogistics & Supply Chain
Ranked #110 in Logistics & Supply Chain

Intelligent customer success software designed to enhance onboarding, adoption, and retention. It offers actionable insights to drive customer experience and…SmartKarrot is an intelligent customer success software designed to enhance onboarding, adoption, and retention. It offers actionable insights to drive customer experience and…

Customer Success & Onboarding
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Software adoption platform designed for regulated industries like healthcare and financial services. It identifies software friction points and provides contextual…Userlane is a software adoption platform designed for regulated industries like healthcare and financial services. It identifies software friction points and provides contextual…

Customer Success & OnboardingFinance & Banking
See the Top 250 AI Apps

Customer success platform designed for B2B SaaS teams, offering enhanced customer visibility, productivity, health analytics, and revenue insights. It provides a…ZapScale is a customer success platform designed for B2B SaaS teams, offering enhanced customer visibility, productivity, health analytics, and revenue insights. It provides a…

Customer Success & Onboarding
Ranked #187 for Customer Success Managers

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