Description
Userflow is an AI-powered product adoption and onboarding platform for customer-obsessed teams, powered by its FlowAI intelligence layer. It helps teams build in-app onboarding, guide users in the moment, and continuously improve adoption, all from one platform and without engineering help.
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Userflow is built around two products that share a single flow library. Adoption Studio drives adoption proactively: teams configure which users see which in-app experience, under which conditions and at which point in the journey, and Studio deploys those experiences automatically. Adoption Agent is for on-demand support: when a user asks a question in chat, the Agent reads the request, finds the most relevant flow in the library, and guides the user through it or completes the task with Action Flows. Many teams run both to reach users proactively and be there when they reach out.
FlowAI uses real product signals to decide when and where guidance appears, shapes steps and structure so teams can build experiences in minutes, and continuously analyzes how users move through the product to surface friction, drop-offs, and wins. Studio adds targeting, checklists, surveys, A/B testing, and a full analytics suite, while Agent adds AI chat trained on your docs, suggested flows, a resource center, and CS integrations. The Userflow MCP connects flow and behavior data to tools like Claude and ChatGPT. Pricing starts at $240 per month with a 14-day free trial and no credit card required.
- CategoryCustomer Success & Onboarding
- Pricing ModelPaid
- DeploymentCloud
- PlatformsWeb
Userflow's Core Features
No-code in-app onboarding and guided experiences
Adoption Studio for proactive, targeted flows
Adoption Agent that answers questions and completes tasks
FlowAI guidance driven by real product signals
Automatic friction, drop-off, and win analysis
Checklists, surveys, and A/B testing
Full analytics suite and CS integrations
Userflow MCP to connect data to Claude and ChatGPT
How to use Userflow?
Install Userflow: Add Userflow to your product with no engineering needed.
Build flows: Create in-app experiences in minutes with FlowAI shaping steps.
Target with Studio: Set which users see which flow, under which conditions.
Add Adoption Agent: Let the Agent guide users who ask questions in chat.
Analyze and improve: Use analytics to surface friction and know what to fix next.
Userflow's Use Cases
- User onboarding
- Proactive adoption
- In-product support
- Adoption analytics
