Description
Haptik provides advanced Conversational AI Agents designed to deliver human-like customer experiences at scale. These agents are powered by a no/low-code builder, allowing for easy deployment across multiple channels such as web, chat, and voice. Haptik's AI agents are capable of understanding and interacting with customers in over 100 languages, making them ideal for global enterprises.
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The platform offers various AI agents including voice, support, sales, booking, and lead qualification agents, each tailored to expedite resolution and enhance customer satisfaction. Haptik's voice-first AI allows natural conversations, enabling customers to express themselves freely, while dynamic call routing ensures efficient handling of queries.
Haptik's AI Agent Builder supports flexible model selection, allowing businesses to experiment with leading AI models like GPT, Llama, and Claude. The platform integrates seamlessly with existing systems, unifying tools and databases for efficient workflows. Haptik also provides robust security measures, complying with ISO, GDPR, CCPA, and HIPAA standards.
Strategic partnerships with OpenAI and Microsoft ensure priority access to cutting-edge AI features. Haptik's platform is built for enterprise-grade scalability and security, offering a comprehensive view of agent performance through custom dashboards. With a decade of AI expertise, Haptik continues to evolve, providing solutions for retail, eCommerce, fintech, and more.
- CategoryAI Agent Builders
- Pricing ModelCustom
- DeploymentCloud
- PlatformsWeb, Chat, Voice
Haptik AI Agents's Core Features
No/Low-Code Builder
Omnichannel Engagement
Multilingual Support
Dynamic Call Routing
Flexible Model Selection
Seamless Integrations
Robust Security Compliance
Custom Dashboards
How to use Haptik AI Agents?
Configure: Set up AI models and integrations
Deploy: Launch AI agents across preferred channels
Monitor: Track performance and optimize resources
Optimize: Use insights to enhance customer interactions
Haptik AI Agents's Use Cases
- Customer Support
- Sales Automation
- Lead Qualification
- Booking Automation
- Voice Interaction
