Description
SolutionHealth, an integrated non-profit health system, has adopted Microsoft DAX Copilot in conjunction with Dragon Medical One to streamline clinical documentation. This integration is particularly beneficial for clinicians at Southern New Hampshire Health and Elliot Health System, who now spend 56% less time on documentation. By automating the capture of detailed patient notes within the Epic EHR, clinicians can focus more on patient care, enhancing the overall patient-provider experience.
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Dragon Medical One, a cloud-based speech recognition tool, replaced SolutionHealth's legacy on-premise application, offering improved mobility and flexibility. This transition allowed clinicians to document faster and more accurately, especially when dealing with non-native English speakers. The integration of DAX Copilot further enhances this by automatically documenting patient encounters, thus reducing the cognitive burden on clinicians.
The collaboration with Microsoft and Epic ensures seamless integration of DAX Copilot with existing workflows, minimizing disruption. Clinicians can easily switch between active and ambient dictation, using Dragon Medical One for reviewing and editing notes generated by DAX Copilot. This flexibility allows clinicians to maintain their preferred documentation styles while benefiting from increased efficiency.
The adoption of DAX Copilot has also positively impacted clinician well-being. A survey of 190 users across SolutionHealth facilities revealed significant reductions in burnout and improved work-life balance. Clinicians reported saving 4-6 hours per week on documentation, freeing up time for additional patient encounters or other tasks.
Overall, the integration of Microsoft DAX Copilot with Dragon Medical One represents a significant advancement in clinical documentation, offering a more patient-focused approach and improving the quality of care provided by SolutionHealth.
- CategoryMedical & Clinical AI
- DeploymentCloud
Key Takeaways
AI-powered ambient documentation
Integration with Epic EHR
56% reduction in documentation time
Cloud-based speech recognition
Improved clinician well-being
Seamless workflow integration
Enhanced patient-provider experience
Automatic clinical summaries
What This Case Study Demonstrates
- Clinical Documentation
- Patient Care
- Workflow Efficiency
- Burnout Reduction
- Speech Recognition






