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SolutionHealth × Microsoft DAX — doc-time cut

SolutionHealth integrates Microsoft DAX Copilot with Dragon Medical One to enhance clinical documentation. This collaboration reduces documentation time by 56%, allowing clinicians to focus more on patient care, improving efficiency and reducing burnout.

  • Results56% improvement in average documentation time across nearly 60,000 encounters; equivalent of 2.5 additional a…
  • Year2025
  • IndustryHealthcare / Health Provider
  • Company size1,000-9,999 employees
  • RegionSouthern New Hampshire and Northern Massachusetts, United States
  • StackDAX Copilot, Dragon Medical One, PowerScribe, Epic EHR, Azure
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SolutionHealth, an integrated non-profit health system, has adopted Microsoft DAX Copilot in conjunction with Dragon Medical One to streamline clinical documentation. This integration is particularly beneficial for clinicians at Southern New Hampshire Health and Elliot Health System, who now spend 56% less time on documentation. By automating the capture of detailed patient notes within the Epic EHR, clinicians can focus more on patient care, enhancing the overall patient-provider experience.

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Dragon Medical One, a cloud-based speech recognition tool, replaced SolutionHealth's legacy on-premise application, offering improved mobility and flexibility. This transition allowed clinicians to document faster and more accurately, especially when dealing with non-native English speakers. The integration of DAX Copilot further enhances this by automatically documenting patient encounters, thus reducing the cognitive burden on clinicians.

The collaboration with Microsoft and Epic ensures seamless integration of DAX Copilot with existing workflows, minimizing disruption. Clinicians can easily switch between active and ambient dictation, using Dragon Medical One for reviewing and editing notes generated by DAX Copilot. This flexibility allows clinicians to maintain their preferred documentation styles while benefiting from increased efficiency.

The adoption of DAX Copilot has also positively impacted clinician well-being. A survey of 190 users across SolutionHealth facilities revealed significant reductions in burnout and improved work-life balance. Clinicians reported saving 4-6 hours per week on documentation, freeing up time for additional patient encounters or other tasks.

Overall, the integration of Microsoft DAX Copilot with Dragon Medical One represents a significant advancement in clinical documentation, offering a more patient-focused approach and improving the quality of care provided by SolutionHealth.

  • CategoryMedical & Clinical AI
  • DeploymentCloud

  • AI-powered ambient documentation

  • Integration with Epic EHR

  • 56% reduction in documentation time

  • Cloud-based speech recognition

  • Improved clinician well-being

  • Seamless workflow integration

  • Enhanced patient-provider experience

  • Automatic clinical summaries

  • Clinical Documentation
  • Patient Care
  • Workflow Efficiency
  • Burnout Reduction
  • Speech Recognition

From Microsoft

SolutionHealth × Microsoft DAX Reviews

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