Description
Denver Health, a primary public health system in Colorado, partnered with Nabla to address the administrative burdens faced by clinicians. The collaboration aimed to improve clinician well-being and strengthen care delivery across Denver Health's integrated network of hospitals and community clinics. As a safety-net provider, Denver Health serves a diverse population with complex medical and social needs, requiring a wide spectrum of care team specialties. The organization needed a solution to manage high patient volumes and significant administrative burdens tied to electronic health record (EHR) documentation.
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Nabla's ambient AI assistant was deployed in an eight-week pilot across 12 specialties, involving 50 clinicians and over 6,000 patient visits. The technology generated structured clinical notes in real time and integrated directly with Epic, reducing after-hours documentation and supporting multiple languages. This was particularly valuable for Denver Health's diverse and multilingual patient population.
The pilot resulted in a 40% reduction in note-typing time per encounter and a 30% decrease in burnout scores, as measured by the Stanford Professional Fulfillment Index. These improvements led to rapid system-wide adoption, with 400 clinicians adopting Nabla within a week. The AI assistant's ability to capture long, detailed subjective intakes prompted Denver Health to expand its use to the poison control hotline, supporting efficient documentation of complex call narratives.
Nabla's integration with Epic eliminated the need for back-and-forth between systems, allowing clinicians to focus on patient interactions rather than administrative tasks. This seamless integration and the AI's ability to support care for diverse patient populations without adding workflow complexity were key factors in its broad adoption across Denver Health's system.
- CategoryMedical & Clinical AI
Key Takeaways
40% reduction in note-typing time per encounter
30% decrease in burnout scores
Supports 35+ languages
Real-time structured clinical notes
Direct integration with Epic
No audio storage for privacy
Scales across large health systems
Supports diverse and multilingual patient populations
What This Case Study Demonstrates
- Documentation reduction
- Burnout reduction
- Multilingual support
- Epic integration
- Scalable deployment
