Description
Velos automates back-office operations for insurance carriers, wholesalers and managing general agents, targeting processes that have long been handled manually in-house or outsourced to business process outsourcing (BPO) firms. The company's pitch is direct: bring outsourced insurance processes back under the client's control using software instead of offshore headcount.
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Velos automates tasks including data entry, bordereaux processing, policy servicing, billing and invoicing, loss reserving and month-end close. Rather than shipping a generic tool, Velos builds workflows around a specific client's process: it learns the nuances of how a task is currently done, turns that into an auditable workflow combining AI and code, and tests it against the client's own historical data and business rules before it goes live. The company positions this against traditional offshore outsourcing, arguing that overseas BPO work is error-prone, slow to ramp up, and difficult to adapt as a company's AI needs change, while costs scale linearly with headcount as volume grows.
As an example of the approach, one customer describes a monthly bordereau process that pulled data from more than 200 trucking dealerships in varied formats, previously a manual process taking up to a week; the customer reports Velos completed it in a day, with 98% accuracy and no added headcount. This is a single reported customer result rather than a guaranteed outcome across all deployments.
While insurance is the primary focus, Velos also works with finance and professional services organizations, including private equity firms and fractional CFOs, who are exploring AI for similar high-volume, rules-based operational work but are unsure where to start. The company has been accepted into the NVIDIA Inception program and reports winning NetDiligence's 2026 Cyber Pitch Competition.
Velos is sold through a direct sales process rather than self-serve signup; prospective customers are directed to book a strategy call or talk to sales to scope a specific process for automation.
- CategoryWorkflow Automation
- Pricing ModelContact sales
- DeploymentCloud
- PlatformsWeb
Velos's Core Features
Automation for insurance back-office processes: bordereaux, policy servicing, billing and invoicing, loss reserving and month-end close
Custom workflows built around a specific client's existing process
Combines AI with code into auditable, testable workflows
Tested against a client's real historical data and business rules
Positioned as a replacement for outsourced BPO labor
Also serves finance and professional services clients outside insurance
Real-time visibility into automation outcomes and exceptions
How to use Velos?
Book a strategy call: talk to the Velos team about a specific back-office process
Scope the process: Velos studies how the task is currently handled, including edge cases
Build the workflow: an auditable AI-plus-code workflow is built for that specific process
Test against real data: the workflow is validated against the client's own historical data and rules
Go live: the automated workflow runs in production, replacing manual or outsourced work
Monitor exceptions: review outcomes and exceptions as volume scales
Velos's Use Cases
- Bordereau processing
- Policy servicing automation
- Billing and month-end close
- Offshore team replacement
