Description
Community Sift is an AI-powered content moderation platform that combines machine learning and next-generation AI to identify, classify, and moderate content that violates community standards. It aims to reduce costs, increase retention, and safeguard moderators, allowing community managers to focus on nurturing positive engagement.
The platform is designed to filter out negative interactions and build on positive ones, ensuring users can engage online without fear of harassment or abuse. Community Sift processes over 100 billion human interactions each month, seamlessly classifying, filtering, and escalating content.
Community Sift offers AI-enabled capabilities that escalate complex cases to moderators, significantly increasing accuracy in assessing nuanced communication. It provides data-driven recommendations and reduces moderator workload by 88%, according to a case study involving an enterprise customer.
The platform supports text, image, and video moderation, allowing users to set custom policy guides that align with community guidelines. Community Sift is trusted by top global communities and is a thought leader in government and industry.
Community Sift offers customization options to tailor moderation rules, filters, and prompts to reflect unique community standards. It supports 22 premium languages and provides tools for real-time monitoring, allowing moderators to intervene promptly when necessary.
Microsoft offers Community Sift at various pricing tiers to accommodate different needs and budgets. The platform supports integrations with other tools and offers a collaborative approach to implementation, ensuring effective integration and optimization to meet moderation objectives.
Community Sift's Core Features
AI-powered content moderation
Machine learning classification
Real-time content filtering
Custom policy guides
Image and video moderation
Unnatural language processing
Data-driven recommendations
22 language support
Integration with other tools
Collaborative implementation approach
Reduction in moderator workload
Escalation of complex cases
Proactive content handling
Customizable moderation rules
Trusted by global communities
How to use Community Sift?
Configure: Set up moderation rules
Use: Implement real-time monitoring
Optimise: Tailor settings to community needs
Integrate: Connect with other tools
Community Sift's Use Cases
- Content moderation
- Community engagement
- Safety assurance
- Moderator support
- Policy customization
- Language support
- Integration
- Data-driven insights
- Complex case escalation
- Image and video moderation