Spring Health

Description

Spring Health is a global mental health company founded in 2016, designed to eliminate barriers to mental healthcare through an AI-native platform. It offers personalized lifelong mental health support, including self-guided tools, coaching, therapy, medication management, and specialty care. The platform is independently validated by JAMA Network Open and the Validation Institute, with 92% of members reliably improving or recovering from depression or anxiety. Employers have seen a 52% reduction in total mental health claims costs. Spring Health's AI-native approach uses data and clinical insight to match individuals with the most suitable provider and care approach, reducing trial and error and expediting recovery. More than 170 million people worldwide have access to Spring Health, trusted by leading employers, health plans, and channel partners such as Highmark, Target, The Coca-Cola Company, BlackRock, Microsoft, Pfizer, and Wawa.

Spring Health's platform allows users to find therapists or coaches through a short assessment, which helps identify suitable providers. Users can choose from recommended therapists or explore additional options. The platform supports both virtual and in-person appointments, with provider matching based on individual needs. Spring Health also offers specialized support for neurodiversity, women's health, and more. The AI component, known as Guide, assists members throughout their mental health journey, providing personalized recommendations and ensuring continuous care.

Spring Health is committed to responsible AI use, ensuring clinical oversight, privacy, and safety standards. The company has co-developed VERA-MH, the first open-source AI safety benchmark for mental health. Spring Health's mission is to eliminate every barrier to mental health, providing fast access to care and measurable outcomes for individuals and organizations.

Spring Health's Core Features

• AI-native mental health platform

• Personalized care matching

• Therapy and coaching services

• Medication management

• Self-guided tools

• Specialty care support

• Virtual and in-person appointments

• Clinical oversight and safety standards

• Guide AI for continuous care

• VERA-MH AI safety benchmark

How to use Spring Health?

1. 1

   Check coverage: Determine your eligibility

2. 2

   Tell us about you: Complete a short assessment

3. 3

   Review matches: Choose from recommended providers

4. 4

   Schedule your visit: Book an appointment

5. 5

   Start care: Begin your mental health journey

Spring Health's Use Cases

• Employee mental health
• Personalized therapy
• Coaching for goals
• Medication management
• Self-guided care

FAQ from Spring Health

• How does Spring Health match me with a therapist?

  Spring Health uses a short assessment to identify therapists who may be a good fit, allowing you to choose from recommendations or explore additional options.

• Do I need insurance to use Spring Health?

  No, you can use Spring Health through your employer, insurance, or by paying on your own.

• Are Spring Health therapists licensed?

  Yes, all therapists are licensed and credentialed before joining the network.

• What if my therapist isn't the right fit?

  You can choose a different therapist at any time or seek assistance from a Care Navigator.

• How quickly can I get an appointment?

  Appointments can be scheduled as soon as today, depending on provider availability.

• What is Guide in Spring Health?

  Guide is Spring Health's AI that supports members throughout their mental health journey, providing personalized recommendations and continuous care.

• What is VERA-MH?

  VERA-MH is the first open-source AI safety benchmark for mental health, co-developed by Spring Health to evaluate AI against clinically grounded safety standards.

• Does Spring Health offer support for neurodiversity?

  Yes, Spring Health provides specialized support for neurodiversity, women's health, and more.