Description
Poetics is an advanced AI system designed to transform business operations into software-driven processes. It learns and adapts to your specific rules, ensuring consistent execution and adherence to established procedures. Poetics handles end-to-end processes, significantly expanding the breadth and depth of automation capabilities. With features like auto-decisioning and process adherence, Poetics achieves high-quality outcomes, such as 99% quality for fraud decisioning and 100% adherence for KYC processes at top banks.
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The system is built to learn from expert feedback, refining its operations until production quality is achieved. It reviews videos, operating procedures, and historical examples to create initial drafts, which are then improved based on feedback from skilled operators. Poetics also offers self-healing capabilities, allowing it to adapt as enterprise applications and data evolve.
Security is a key focus for Poetics, with enterprise-grade controls ensuring data stays within your environment. It processes data in-transit with zero retention, capturing every action in immutable audit logs governed by strict role-based access controls. Poetics is SOC 2 Type II and PCI DSS certified, and compliant with HIPAA and GDPR standards.
Backed by notable investors such as Founders Fund and Kleiner Perkins, Poetics is positioned to redefine complex workflow management, delivering real enterprise value through sophisticated technology and process reengineering. It supports streamlined workflows for investigators, contributing to faster and more consistent member experiences.
- CategoryWorkflow Automation
- Pricing ModelContact sales
- DeploymentCloud
- PlatformsWeb
Poetic's Core Features
End-to-end process automation
Expert feedback learning
Self-healing capabilities
Enterprise-grade security
Zero data retention
Immutable audit logs
SOC 2 Type II certification
PCI DSS compliance
HIPAA compliance
GDPR compliance
Fraud auto-decisioning
KYC process adherence
Multi-hour process quality
Dispute workflow support
Streamlined investigator tools
How to use Poetic?
Configure: Upload procedures and training materials
Use: Implement workflows and automate processes
Optimise: Refine operations with expert feedback
Adapt: Allow AI to self-heal as systems change
Poetic's Use Cases
- Fraud Detection
- KYC Compliance
- Dispute Resolution
- Process Automation
- Security Management
