Description
Novu is an open-source platform designed to streamline communication between AI agents, products, and customers across multiple channels. It offers two main services: Novu Notify and Novu Connect. Novu Notify is focused on orchestrating product notifications across various channels such as Inbox, email, SMS, push, and chat. On the other hand, Novu Connect facilitates two-way conversations between AI agents and users, ensuring seamless communication.
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The platform supports integration with popular agent frameworks and runtimes like Claude Managed Agents, AWS Claude Managed Agents, Vercel AI SDK, Chat SDK, LangChain, and custom code. This flexibility allows users to maintain their existing models, prompts, tools, and business logic while leveraging Novu's communication infrastructure.
Novu supports a wide range of communication channels, including in-app notifications, email, SMS, push notifications, and chat platforms like Slack, Microsoft Teams, WhatsApp Business, Telegram, and iMessage. Users can connect their existing provider accounts through the Novu Integration Store, allowing for a unified workflow and API layer.
Pricing for Novu is based on workflow runs, with a free tier offering up to 10,000 workflow runs per month. Paid plans provide additional features such as increased workflow runs, extended activity feed retention, and advanced security options. Enterprise plans offer custom pricing, premium support, and compliance with regulations like HIPAA.
Novu is designed for engineering teams looking to enhance their notification and communication workflows. It provides a centralized platform for managing notifications, reducing complexity, and improving collaboration between development and product teams. With its open-source nature, Novu allows users to inspect, contribute, and adapt the platform to their specific needs.
- CategoryWorkflow Automation
- Pricing ModelFreemium
- DeploymentCloud, Self-hosted
- PlatformsSlack, Microsoft Teams, WhatsApp, Telegram, iMessage
Novu's Core Features
Open-source communication infrastructure
Supports multi-channel notifications
Integrates with popular agent frameworks
Unified API for notifications and agent communication
Free tier with 10,000 workflow runs per month
Enterprise-grade security and compliance
Customizable notification workflows
Supports self-hosting and cloud deployment
How to use Novu?
Select your setup: Choose the channel and framework your agent uses.
Connect your agent: Copy the prompt or run the CLI command to connect your agent.
Configure notifications: Set up notification workflows across channels.
Deploy and manage: Use Novu's platform to manage and monitor communications.
Novu's Use Cases
- Multi-Channel Notifications
- AI Agent Communication
- Unified Notification Management
- Enhanced User Engagement
- Seamless Integration









