Description
Jekka AI is an enterprise AI agent company built around a small set of named products rather than a do-it-yourself agent builder. Its stated goal is enterprise-grade, reliable text and voice agents that avoid hallucination, aimed at measurable business results for the companies that deploy them.
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The lead product is the Jekka Engine Voice AI Agent, a voice agent for handling inbound and outbound customer interactions. Alongside it, Jekka offers two e-commerce-specific agents: DouDou, described as human-level AI customer service for online stores, and DuoDuo, a human-level AI shopping assistant that helps customers find and buy products. A fourth product, Heisenberg, runs on what Jekka calls its Quanta Engine, a 32-bit enterprise-grade floating-point computing approach the company says delivers zero hallucinations and precise output for business calculations.
Jekka positions itself as an AI model supplier for enterprises rather than a self-serve platform: there's no visible signup flow or free trial, and engagement starts with booking a demo. The company lists reference clients across several sectors, including tactical-equipment retailer Elite Survival Systems, a religious conference organization, a museum, a petroleum company's procurement operation, a university, a teachers' federation and a children's welfare nonprofit, suggesting deployments are customized per client rather than off-the-shelf.
Jekka operates from offices in Singapore, Hong Kong, Wilmington and Hangzhou, and is backed by parent company Meta Trading Platform HK Limited. It's built for enterprises and cross-border e-commerce brands that want a named, ready-made agent for a specific job, such as customer service or shopping assistance, rather than infrastructure for building custom chatbots from scratch. No public pricing is listed.
The company describes its mission as powering every touch between human and AI, and frames its named products as a more trustworthy alternative to hallucination-prone general-purpose chatbots for specific, high-stakes business interactions such as sales calls and shopping conversations, where a wrong answer has a direct cost.
- CategoryAI Voice Agents
- Pricing ModelContact sales
- DeploymentCloud
- PlatformsWeb
Jekka AI's Core Features
Jekka Engine Voice AI Agent handles inbound and outbound customer calls
DouDou provides human-level AI customer service for e-commerce brands
DuoDuo acts as a human-level AI shopping assistant for online stores
Heisenberg (Jekka Quanta Engine) runs 32-bit floating-point computing aimed at zero-hallucination precision
Deployments are customized per client rather than self-serve
Reference clients span retail, education, nonprofit and enterprise procurement
Offices across Singapore, Hong Kong, Wilmington and Hangzhou
How to use Jekka AI?
Book a demo: Request a demo through the Jekka AI website.
Discuss your use case: Tell the team whether you need voice support, e-commerce customer service, shopping assistance or precision computing.
Get matched to a product: Jekka scopes whether the Voice AI Agent, DouDou, DuoDuo or Heisenberg fits the need.
Go live: Jekka deploys and integrates the chosen agent for the business.
Jekka AI's Use Cases
- Inbound/outbound voice support
- E-commerce customer service
- AI shopping assistance
- Precision business computing
