Description
Conduit is an AI agent platform tailored for the hospitality sector, providing comprehensive solutions for guest communication and operational automation. It enables hotels, serviced-apartment operators, and short-term rental managers to streamline their processes by answering guest messages and calls, handling routine requests, and coordinating work with existing team tools. The platform supports multilingual communication, ensuring guests are greeted in their native language, and integrates natively with various tools, allowing seamless operations.
Conduit is trusted by over 300 hospitality brands across 120 countries, demonstrating its global reach and effectiveness. The platform offers a range of features, including chat and voice agents that handle guest communication, internal agents that automate operations, and performance reporting to track metrics like automation rate, response time, and guest satisfaction. Conduit also provides enterprise security controls, ensuring secure handling of customer data with SOC 2 Type II and HIPAA compliance.
The pricing model is flexible, catering to different hospitality team sizes, with rates starting at $18 per unit per month. The platform offers various packages that scale with the number of units, providing features like a unified inbox, voice AI, PMS and OTA integrations, and analytics. Conduit also supports API and MCP, allowing developers to control agents from their own stack.
Conduit’s integrations include popular platforms like Airbnb, Google Drive, Slack, and Salesforce, enabling users to connect their existing tools for enhanced functionality. The platform's workflow automation capabilities allow users to build hospitality workflows for guest messages, follow-ups, and upgrades, driving upsell revenue and improving guest experiences.
Conduit AI for Hospitality's Core Features
Chat and voice agents for guest communication
Internal agents for operational automation
Multilingual support for global reach
Native integrations with existing tools
Performance reporting for key metrics
Enterprise security controls with SOC 2 Type II
Flexible pricing model for different team sizes
API and MCP for developer control
How to use Conduit AI for Hospitality?
Configure: Set up integrations with existing tools
Use: Automate guest communication and operations
Optimise: Track performance metrics and adjust workflows
Conduit AI for Hospitality's Use Cases
- Guest Communication
- Operational Automation
- Multilingual Support
- Performance Tracking
- Workflow Automation

