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Conduit AI for Hospitality

Conduit is an AI agent platform designed for the hospitality industry. It automates guest communication, handles requests, and coordinates operations using connected PMS and tools, enhancing efficiency and guest satisfaction.

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Conduit AI for Hospitality screenshot
Conduit AI for Hospitality screenshot

Conduit is an AI agent platform tailored for the hospitality sector, providing comprehensive solutions for guest communication and operational automation. It enables hotels, serviced-apartment operators, and short-term rental managers to streamline their processes by answering guest messages and calls, handling routine requests, and coordinating work with existing team tools. The platform supports multilingual communication, ensuring guests are greeted in their native language, and integrates natively with various tools, allowing seamless operations.

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Conduit is trusted by over 300 hospitality brands across 120 countries, demonstrating its global reach and effectiveness. The platform offers a range of features, including chat and voice agents that handle guest communication, internal agents that automate operations, and performance reporting to track metrics like automation rate, response time, and guest satisfaction. Conduit also provides enterprise security controls, ensuring secure handling of customer data with SOC 2 Type II and HIPAA compliance.

The pricing model is flexible, catering to different hospitality team sizes, with rates starting at $18 per unit per month. The platform offers various packages that scale with the number of units, providing features like a unified inbox, voice AI, PMS and OTA integrations, and analytics. Conduit also supports API and MCP, allowing developers to control agents from their own stack.

Conduit’s integrations include popular platforms like Airbnb, Google Drive, Slack, and Salesforce, enabling users to connect their existing tools for enhanced functionality. The platform's workflow automation capabilities allow users to build hospitality workflows for guest messages, follow-ups, and upgrades, driving upsell revenue and improving guest experiences.

  • CategoryAI Agent Builders
  • Pricing ModelSubscription
  • DeploymentCloud
  • PlatformsWeb

  • Chat and voice agents for guest communication

  • Internal agents for operational automation

  • Multilingual support for global reach

  • Native integrations with existing tools

  • Performance reporting for key metrics

  • Enterprise security controls with SOC 2 Type II

  • Flexible pricing model for different team sizes

  • API and MCP for developer control

  1. Configure: Set up integrations with existing tools

  2. Use: Automate guest communication and operations

  3. Optimise: Track performance metrics and adjust workflows

  • Guest Communication
  • Operational Automation
  • Multilingual Support
  • Performance Tracking
  • Workflow Automation

Conduit AI for Hospitality Reviews

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