Description
Callidus AI provides smart solutions for customer service automation through its Mail-Agent, Chat-Agent, and Voice-Agent offerings. These tools are designed to enhance business operations by improving, accelerating, and innovating existing processes. The company focuses on creating scalable and generic AI applications that can be customized to meet specific organizational needs. Callidus AI stands for smart solutions that work practically and are broadly applicable.
The pricing for Callidus AI's Chat-Agent and Mail-Agent is transparent, with different plans available based on message volume and features. The Chat Lite plan includes 250 messages and a fixed routing with a knowledge base for €20 per 250 messages. The Chat Medium plan offers 500 messages with up to three routing rules and chat widgets, along with one API connection. The Chat Enterprise plan supports 1,000 messages with custom routing rules, up to ten chat widgets, and custom API connections.
Callidus AI is led by Joost van Gils, who brings extensive experience in software development and AI, and Mathieu Siemons, who specializes in organizational consultancy and operational excellence. Their combined expertise ensures that Callidus AI products are developed with a focus on quality, scalability, and practical applicability.
The primary target audience for Callidus AI includes organizations looking to optimize their customer service processes through automation. The solutions are particularly beneficial for businesses seeking to innovate and improve their operational efficiency. Callidus AI's tools are designed to be adaptable and scalable, making them suitable for various industries and organizational sizes.
Callidus AI Solutions's Core Features
Mail-Agent for customer service automation
Chat-Agent for scalable communication
Voice-Agent for interactive solutions
Customizable AI applications
Scalable solutions
Transparent pricing plans
Knowledge base integration
API connections
How to use Callidus AI Solutions?
Configure: Set up Mail-Agent, Chat-Agent, or Voice-Agent
Use: Deploy agents for customer service tasks
Optimize: Continuously improve processes with AI
Scale: Adjust plans based on message volume
Callidus AI Solutions's Use Cases
- Customer Service Automation
- Process Optimization
- Scalable Communication
- Interactive Solutions
- Knowledge Base Integration

