Description
Botmaker is a conversational platform for building AI agents that streamline conversations and workflows and connect to WhatsApp, Instagram, webchat, voice, email, and more than 20 text and voice channels. Its agents are powered by LLMs and backed by a state architecture that keeps control at every step, running end-to-end processes by plugging into a company's management systems.
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The platform provides AI Agents for messaging, email, and voice, automating conversations, classifying and replying to emails, and handling inbound and outbound phone and WhatsApp Business calls for sales, collections, or support. A live chat module lets human agents step in when needed, supporting fully automated, fully human, or hybrid operations.
Botmaker connects natively to CRMs, ERPs, payment systems, ecommerce, and custom APIs, and includes a Notifications Engine for sending campaigns and reminders at scale, a Conversion Optimizer to report chat conversions to Google and Meta ads, a webchat designer, real-time dashboards and analytics, and a mobile app for managing conversations on the go.
Plans range from free account creation with up to 300 free initial conversations through Standard, Scale, Pro, and Enterprise tiers, with fees for extra conversations and optional account manager or self-service onboarding. Botmaker is ISO 27001 certified and used by brands including Ford, Adidas, McDonald's, and Mercado Libre.
- CategoryAI Chatbot Builders
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb
Botmaker's Core Features
Autonomous AI agents powered by LLMs with state-based control
AI Agents for messaging, email, and voice channels
Connections to WhatsApp, Instagram, webchat, voice, and 20+ channels
Live chat for human agents with automated, human, or hybrid modes
Notifications Engine for campaigns and reminders at scale
Conversion Optimizer for Google and Meta ad conversions
Native integrations with CRM, ERP, payments, ecommerce, and APIs
Real-time dashboards, analytics, and a mobile management app
How to use Botmaker?
Create an account: Open a free Botmaker account to access the platform.
Connect channels: Link WhatsApp, Instagram, webchat, voice, email, and other channels.
Build an AI agent: Design an agent with prompts and flows to handle conversations and processes.
Integrate systems: Connect CRMs, ERPs, payment systems, and your own APIs.
Add human support: Enable live chat so agents can intervene when needed.
Monitor and optimize: Use dashboards, analytics, and the Conversion Optimizer to improve results.
Botmaker's Use Cases
- Messaging automation
- Voice automation
- Email handling
- Marketing campaigns
- Ad conversion tracking
