Description
Adereso AI offers a comprehensive solution for businesses looking to automate their sales and post-sales operations through intelligent conversational commerce. The platform acts as a smart, tailored partner, integrating AI and human agents to manage customer interactions across all digital channels. Its primary goal is to convert conversations into sales, recover lost revenue, and continuously optimize customer experience using real data.
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Adereso AI's product suite is designed to transform businesses within weeks. It implements an omnichannel conversational commerce system that aims to increase sales, recover abandoned carts, and optimize operations. Key product areas include sales automation, post-sales support, and marketing campaigns. For sales, it enables product recommendations, cart building, and lead qualification using AI. Post-sales features include centralizing support channels, intelligent ticketing, AI-powered automatic responses, and real-time reporting. Marketing capabilities involve creating no-code chatbots and launching mass campaigns with advanced personalization and AI.
The platform also focuses on customer feedback analysis, using AI to capture and analyze sentiment, NPS, and CSAT scores, providing actionable insights and real-time reports. Adereso AI caters to various industries, including E-commerce/Retail, Automotive, Hospitality/Tourism, Restaurants, and Business Service Providers. It emphasizes that Adereso is not just a chatbot but a complete conversational sales system that centralizes digital conversations, automates sales and post-sales with AI agents, orchestrates hybrid human-AI attention, recovers lost revenue, and continuously improves through data and expert guidance.
Success stories from companies like Cencosud, Grupo K, Falabella.com, Walmart Chile, Sodimac, and Chilquinta highlight significant improvements in response times, ticket management, and cost savings through Adereso AI's automation and omnichannel capabilities. The customer journey is managed from initial traffic generation through ads or social media, to AI-driven conversations and recommendations, intelligent human agent handover, automatic revenue recovery, intelligent post-sales support, and outbound campaigns for customer retention and upselling.
Adereso AI differentiates itself through its human-controlled automation, strategic accompaniment, and a streamlined 3-week onboarding process. The system ensures AI and human agents work cohesively, with clear rules and operational continuity. The pricing model is conversation-based, not user-based, allowing for unlimited agent scaling without increased costs. Adereso aims to empower support teams by automating repetitive tasks, allowing them to focus on high-value interactions, thereby improving customer service and job satisfaction.
- CategoryCustomer Support
- Pricing ModelPer conversation
- DeploymentCloud
- PlatformsWeb
Adereso AI's Core Features
Automates sales and post-sales processes
Utilizes AI and human agents for customer interactions
Centralizes customer conversations across multiple channels
Converts conversations into sales opportunities
Recovers lost revenue through automated flows
Provides AI-powered lead qualification
Enables no-code chatbot creation
Offers personalized mass campaign launches
Analyzes customer sentiment, NPS, and CSAT
Integrates with CRM and e-commerce platforms
Supports WhatsApp Business API
Orchestrates hybrid human-AI customer support
Provides real-time reporting and analytics
How to use Adereso AI?
Design: Define KPIs and create a personalized solution.
Launch: Integrate Adereso with existing systems and conduct AI agent testing.
Optimize: Continuously monitor and refine agent performance.
Configure: Set up chatbots with personality and knowledge base.
Qualify: Use AI to filter and prioritize leads.
Derive: Automatically schedule meetings with qualified leads.
Analyze: Capture and analyze customer feedback for insights.
Adereso AI's Use Cases
- Sales Automation
- Post-Sales Support
- Lead Qualification
- Customer Feedback Analysis
- Omnichannel Communication
- Revenue Recovery
- Customer Journey Orchestration
- Upsell and Cross-sell
