Workativ AI Agents

Description

Workativ is an AI agent platform designed to streamline HR and IT operations by automating employee support tasks. It deploys AI agents within Slack and Microsoft Teams to handle common queries and workflows such as PTO requests, benefits enrollment, password resets, and policy questions. This automation allows HR and IT teams to focus on strategic initiatives rather than being bogged down by repetitive tasks.

The platform supports a wide range of integrations with over 100 HR and IT tools, including BambooHR, Workday, ADP, UKG, Personio, Azure AD, Okta, ServiceNow, Freshservice, and Jira Service Management. Workativ's AI agents autonomously execute workflows like onboarding, offboarding, performance review cycles, and compliance training tracking, triggered by system events without manual intervention.

Pricing for Workativ is session-based, starting at $99 per month for the Starter plan and $349 per month for the Business plan, which includes full HR and IT automation. Custom pricing is available for mid-market and enterprise organizations. The platform is secure, compliant with SOC 2 Type II, ISO 27001, GDPR, and HIPAA standards, and offers features like PII data redaction, RBAC, SSO, MFA, and SIEM integration.

Workativ's AI agents achieve a high automation rate, with customers resolving 65 to 80% of employee queries automatically. This efficiency is exemplified by GoTo, which resolved 80% of employee support queries autonomously using Workativ, surpassing the industry average. The platform provides a shared live chat inbox for human agent handoff when necessary, ensuring seamless support.

Workativ AI Agents's Core Features

• AI agents for HR and IT support

• Integration with 100+ apps

• Session-based pricing model

• SOC 2 Type II and ISO 27001 compliant

• Deploys in Slack and Microsoft Teams

• Automates onboarding and offboarding

• Performance review cycle automation

• Compliance training tracking

• Shared live chat inbox for human handoff

• No per-user fees

• Supports 90+ languages

• Real-time benefits Q&A

• Dynamic notifications

• Role-Based Access Control (RBAC)

• Multi-channel inbox

How to use Workativ AI Agents?

1. 1

   Configure: Set up integrations with HR and IT tools

2. 2

   Deploy: Install AI agents in Slack and Teams

3. 3

   Use: Automate employee queries and workflows

4. 4

   Optimise: Monitor and adjust automation settings

Workativ AI Agents's Use Cases

• HR Support Automation
• IT Support Automation
• Onboarding Automation
• Compliance Tracking
• Performance Reviews

FAQ from Workativ AI Agents

• What is Workativ?

  Workativ is an AI agent platform for HR and IT teams, automating employee queries and workflows in Slack and Microsoft Teams.

• How does Workativ pricing work?

  Workativ uses session-based pricing, starting at $99/month for the Starter plan and $349/month for the Business plan.

• What integrations does Workativ support?

  Workativ integrates with over 100 HR and IT tools, including BambooHR, Workday, ADP, Azure AD, and ServiceNow.

• Is Workativ secure?

  Yes, Workativ is SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant, with robust security controls.

• What automation rate do Workativ customers achieve?

  Workativ customers achieve 65 to 80% query automation, with GoTo resolving 80% of queries autonomously.

• How quickly can Workativ be deployed?

  Workativ can be deployed in days without requiring implementation consultants or developer resources.

• Does Workativ offer a free trial?

  Yes, Workativ offers a free trial for users to explore its features and capabilities.

• What languages does Workativ support?

  Workativ supports more than 90 languages, enabling global use.