Description
Workativ is an AI agent platform designed to streamline HR and IT operations by automating employee support tasks. It deploys AI agents within Slack and Microsoft Teams to handle common queries and workflows such as PTO requests, benefits enrollment, password resets, and policy questions. This automation allows HR and IT teams to focus on strategic initiatives rather than being bogged down by repetitive tasks.
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The platform supports a wide range of integrations with over 100 HR and IT tools, including BambooHR, Workday, ADP, UKG, Personio, Azure AD, Okta, ServiceNow, Freshservice, and Jira Service Management. Workativ's AI agents autonomously execute workflows like onboarding, offboarding, performance review cycles, and compliance training tracking, triggered by system events without manual intervention.
Pricing for Workativ is session-based, starting at $99 per month for the Starter plan and $349 per month for the Business plan, which includes full HR and IT automation. Custom pricing is available for mid-market and enterprise organizations. The platform is secure, compliant with SOC 2 Type II, ISO 27001, GDPR, and HIPAA standards, and offers features like PII data redaction, RBAC, SSO, MFA, and SIEM integration.
Workativ's AI agents achieve a high automation rate, with customers resolving 65 to 80% of employee queries automatically. This efficiency is exemplified by GoTo, which resolved 80% of employee support queries autonomously using Workativ, surpassing the industry average. The platform provides a shared live chat inbox for human agent handoff when necessary, ensuring seamless support.
- CategoryAI HR Management
- Pricing ModelSession-based
- DeploymentSlack, Microsoft Teams
- PlatformsWeb
Workativ AI Agents's Core Features
AI agents for HR and IT support
Integration with 100+ apps
Session-based pricing model
SOC 2 Type II and ISO 27001 compliant
Deploys in Slack and Microsoft Teams
Automates onboarding and offboarding
Performance review cycle automation
Compliance training tracking
Shared live chat inbox for human handoff
No per-user fees
Supports 90+ languages
Real-time benefits Q&A
Dynamic notifications
Role-Based Access Control (RBAC)
Multi-channel inbox
How to use Workativ AI Agents?
Configure: Set up integrations with HR and IT tools
Deploy: Install AI agents in Slack and Teams
Use: Automate employee queries and workflows
Optimise: Monitor and adjust automation settings
Workativ AI Agents's Use Cases
- HR Support Automation
- IT Support Automation
- Onboarding Automation
- Compliance Tracking
- Performance Reviews
