Description
SmartSuite is a cloud-based, AI-native work platform that connects the workflows that run a business. Positioned as a Work Operating System, it provides a unified foundation for data, automation, AI, permissions, and reporting so teams can build, manage, and scale work across the organization while reducing tool sprawl and improving visibility.
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SmartSuite offers purpose-built solution suites across four core areas: Governance, Risk, Compliance and Resilience; IT Service Delivery; Project and Portfolio Management; and Business Operations covering sales, marketing, product, HR, procurement, and more. Teams typically start in one area and expand as workflows connect. The platform is built on eight interconnected frameworks for structured data, no-code workflow design, process automation, embedded AI, contextual collaboration, dashboards and reporting, integrations, and enterprise governance.
AI Workflow Agents can summarize updates, draft content, classify requests, and trigger next steps, governed from a centralized AI Control Center, with role-specific AI assistants for GRC, IT, projects, and operations. SmartSuite is built for regulated environments with SOC 2 Type II, ISO 27001, GDPR, and HIPAA alignment, U.S. and EU data residency, AES-256 encryption, and localization in 15 languages. It is used by customers in 100+ countries and offers a free plan for small teams plus Team, Professional, Enterprise, and Signature plans with a 14-day trial.
- CategoryAI Project Management
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb
SmartSuite's Core Features
Unified Work OS for GRC, IT, projects, and operations
No-code solution builder with 100+ templates and 40+ field types
Process automation with triggers, conditions, and multi-step actions
AI Workflow Agents governed by a centralized AI Control Center
Role-specific AI assistants for GRC, IT, project, and business teams
Dashboards, charts, and real-time reporting
Native integrations, iPaaS connectors, APIs, and webhooks
Enterprise security with SOC 2 Type II, ISO 27001, GDPR, and HIPAA alignment
How to use SmartSuite?
Start a trial: Begin a free 14-day Professional trial with no credit card required.
Pick a solution area: Deploy a ready-made Solution Suite for GRC, IT, projects, or business operations.
Model your workflow: Build structured tables and tailor workflows, forms, and dashboards without code.
Automate and add AI: Set up automations and AI agents to move work forward and surface insights.
Expand across teams: Connect additional workflows on the same platform as adoption grows.
SmartSuite's Use Cases
- Governance, risk, and compliance
- IT service delivery
- Project and portfolio management
- Business operations
- Tool consolidation
