Description
Rezup is a voice feedback tool designed for businesses to gather and analyze customer reviews. Customers can record short voice reviews using a link or QR code, which are then transcribed and translated by Rezup. The tool supports over 120 languages, allowing businesses to read responses in their preferred language. Rezup's AI capabilities help identify patterns in feedback, providing insights into recurring themes, praise, and complaints.
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The platform offers a free plan with one collector and 25 responses, while paid plans start at $19 per month, offering more responses and collectors. Businesses can reply to customers via email, provided the customer leaves an email address. Data privacy is a priority, with recordings transcribed on Rezup's servers in Germany and never used for AI model training.
Rezup is suitable for various industries, including restaurants, hotels, clinics, and e-commerce, enabling them to collect feedback without requiring customers to download an app or create an account. The tool also integrates with platforms like Slack and Telegram, and offers webhooks for further customization.
With Rezup, businesses can easily collect, understand, and respond to customer feedback, turning insights into actionable improvements. The tool's multilingual support and AI analysis make it a valuable asset for businesses looking to enhance customer satisfaction and engagement.
- CategoryReview & Feedback Analysis
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb
Rezup's Core Features
Voice feedback collection via link or QR code
Transcription and translation in 120+ languages
AI analysis for pattern recognition
Email replies to customer feedback
Free plan with 25 responses
Paid plans starting at $19/month
Data privacy with German server transcription
Integration with Slack and Telegram
How to use Rezup?
Create a collector: set up a question for feedback
Share: distribute the link or QR code to customers
Collect: receive voice or text responses
Analyze: use AI to find patterns in feedback
Respond: email customers who provided contact details
Rezup's Use Cases
- Restaurant Feedback
- Hotel Guest Feedback
- E-commerce Feedback
- Clinic Patient Feedback
- SaaS User Feedback
