Description
Reviewflowz is a comprehensive review management software designed to help businesses efficiently handle customer feedback across various platforms. It enables users to track, manage, and leverage customer reviews with ease. The software provides review alerts on popular communication platforms like Slack, Teams, or Zendesk, ensuring that businesses stay updated on customer feedback in real-time. With AI-powered replies, Reviewflowz allows businesses to respond to reviews automatically, either with or without human supervision, enhancing the efficiency of customer interactions.
The software supports review monitoring on any platform, allowing businesses to track new reviews, replies, updates, and removals. It also offers the capability to track competitor reviews, providing valuable insights into market positioning. Reviewflowz includes advanced analytics features, such as review calculators and AI topical sentiment analysis, which help businesses understand customer sentiments and trends.
Reviewflowz facilitates review collection through email, SMS, and WhatsApp campaigns, and offers magic review collection links for seamless customer engagement. The software's dynamic, multilingual review widgets can be customized with CSS, allowing businesses to showcase reviews in a visually appealing manner. An advanced automated review alert engine enables users to filter notifications by star rating, source, keyword, language, or tag, ensuring that they focus on the most relevant feedback.
The software offers two pricing plans: the Pro plan at USD 45.00 per location per month, which includes up to 3 users and basic integrations, and the Premium plan at USD 70.00 per location per month, which offers unlimited users, advanced reporting, API access, and custom reports. For businesses with 11 or more locations, pricing is negotiable based on specific requirements.
Reviewflowz is ideal for teams that need to move quickly and efficiently manage their online reputation. It offers a 14-day free trial with no credit card required, allowing businesses to explore its features without commitment. The software is based in Paris, France, and provides procurement support for enterprise plans.
Reviewflowz Review Management Software's Core Features
AI-powered review replies
Review monitoring on any platform
Competitor review tracking
Review analytics and calculator
AI topical sentiment analysis
Email, SMS, and WhatsApp campaigns
Dynamic multilingual review widgets
Advanced automated review alert engine
Custom reports via email, Slack, or MS Teams
API access
Multilingual review tracking and translation
Magic review collection links
Review leaderboards
AI review attribution to team members
ChatGPT and Claude integrations
How to use Reviewflowz Review Management Software?
Configure: Set up review monitoring and alerts
Use: Track and respond to reviews across platforms
Optimise: Analyze review data for insights
Integrate: Connect with Slack, Teams, or Zendesk
Reviewflowz Review Management Software's Use Cases
- Review Monitoring
- AI Replies
- Competitor Analysis
- Sentiment Analysis
- Custom Reporting
