Poetics AI System

Description

Poetics is an advanced AI system designed to transform business operations into software-driven processes. It learns and adapts to your specific rules, ensuring consistent execution and adherence to established procedures. Poetics handles end-to-end processes, significantly expanding the breadth and depth of automation capabilities. With features like auto-decisioning and process adherence, Poetics achieves high-quality outcomes, such as 99% quality for fraud decisioning and 100% adherence for KYC processes at top banks.

The system is built to learn from expert feedback, refining its operations until production quality is achieved. It reviews videos, operating procedures, and historical examples to create initial drafts, which are then improved based on feedback from skilled operators. Poetics also offers self-healing capabilities, allowing it to adapt as enterprise applications and data evolve.

Security is a key focus for Poetics, with enterprise-grade controls ensuring data stays within your environment. It processes data in-transit with zero retention, capturing every action in immutable audit logs governed by strict role-based access controls. Poetics is SOC 2 Type II and PCI DSS certified, and compliant with HIPAA and GDPR standards.

Backed by notable investors such as Founders Fund and Kleiner Perkins, Poetics is positioned to redefine complex workflow management, delivering real enterprise value through sophisticated technology and process reengineering. It supports streamlined workflows for investigators, contributing to faster and more consistent member experiences.

Poetics AI System's Core Features

• End-to-end process automation

• Expert feedback learning

• Self-healing capabilities

• Enterprise-grade security

• Zero data retention

• Immutable audit logs

• SOC 2 Type II certification

• PCI DSS compliance

• HIPAA compliance

• GDPR compliance

• Fraud auto-decisioning

• KYC process adherence

• Multi-hour process quality

• Dispute workflow support

• Streamlined investigator tools

How to use Poetics AI System?

1. 1

   Configure: Upload procedures and training materials

2. 2

   Use: Implement workflows and automate processes

3. 3

   Optimise: Refine operations with expert feedback

4. 4

   Adapt: Allow AI to self-heal as systems change

Poetics AI System's Use Cases

• Fraud Detection
• KYC Compliance
• Dispute Resolution
• Process Automation
• Security Management

FAQ from Poetics AI System

• What is Poetics AI system?

  Poetics is an AI system that automates business processes by learning and adhering to specific rules, enhancing automation capabilities.

• How does Poetics improve process quality?

  Poetics achieves high-quality outcomes through expert feedback learning and self-healing capabilities, ensuring consistent adherence to procedures.

• What security measures does Poetics implement?

  Poetics offers enterprise-grade security with zero data retention, immutable audit logs, and compliance with SOC 2 Type II, PCI DSS, HIPAA, and GDPR standards.

• How does Poetics handle disputes?

  Poetics supports streamlined workflows for investigators, facilitating faster and more consistent dispute resolutions.

• Can Poetics adapt to changing systems?

  Yes, Poetics has self-healing capabilities that allow it to adapt as enterprise applications and data evolve.

• Who backs Poetics?

  Poetics is backed by investors such as Founders Fund, Kleiner Perkins, OpenAI, First Harmonic, and Genius Ventures.

• What industries benefit from Poetics?

  Industries with complex workflows, such as banking and fraud management, benefit from Poetics' automation capabilities.

• How does Poetics enhance member experiences?

  By automating processes and improving quality metrics, Poetics contributes to faster and more consistent member experiences.