Description
OrangeLabs is an autonomous CRM for customer-facing teams, built around AI agents that read customer signals from your stack and act before churn. It uses a two-agent architecture — a Conversation Agent and a Signal Agent — that ingests customer signals from tools like PostHog, HubSpot, Shopify, and Klaviyo and acts on retention automatically.
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The platform's AI sends messages, runs campaigns, and gathers feedback largely on its own, turning conversations into customer relationships from prompt to approved message. A chat interface lets teams run real conversations end to end for any business, and OrangeLabs plugs into the tools teams already use.
OrangeLabs is used by 250+ users across 9+ countries. It offers a Starter plan with a 7-day free trial that includes unlimited document upload, AI-powered analysis, secure web search, basic financial insights, and email support, along with higher tiers and an Enterprise plan with custom workflows and an SLA guarantee. Customer-success use cases are noted as coming soon.
- CategoryAI CRM Tools
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb
OrangeLabs's Core Features
Autonomous CRM driven by AI agents
Two-agent architecture: Conversation Agent and Signal Agent
Ingests signals from PostHog, HubSpot, Shopify, and Klaviyo
Automated retention actions before churn
AI that sends messages and runs campaigns
Automated feedback collection
Chat interface for end-to-end conversations
Integrations with existing tools
How to use OrangeLabs?
Connect your stack: Link tools like PostHog, HubSpot, Shopify, and Klaviyo.
Let agents ingest signals: The Signal Agent reads customer activity.
Automate outreach: The Conversation Agent runs messages and campaigns.
Act on retention: OrangeLabs takes retention actions before churn.
OrangeLabs's Use Cases
- Churn prevention
- Automated outreach
- Feedback collection
- Customer relationships
