Description
OnDial is an enterprise AI voice agent platform that automates business phone calls in real time. Its agents answer and make calls, understand natural speech, respond like trained human agents, and log every call to a CRM automatically, working 24/7 across inbound and outbound communication.
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OnDial handles customer support, lead qualification, appointment scheduling, and multilingual conversations, supporting 100+ languages and 50+ regional accents with sub-second response latency. It offers human-like conversation with context memory, intent detection, interrupt handling, and sentiment detection, plus call routing and warm transfers to human agents, smart analytics, and real-time dashboards. It integrates with CRMs like Salesforce, HubSpot, and Zoho, calendars, telephony, and e-commerce platforms such as Shopify, with connections via API, webhooks, and Zapier.
OnDial is built for high-volume teams in industries like healthcare, banking, insurance, real estate, retail, and BPO, and holds compliance certifications including SOC 2, HIPAA, GDPR, PCI DSS, and ISO. Pricing is usage-based per minute across Essential, Growth, Scale, and Enterprise tiers, with a free demo and trial available.
- CategoryAI Voice Agents
- Pricing ModelUsage-based
- DeploymentCloud
- PlatformsWeb
OnDial's Core Features
AI voice agents for inbound and outbound calls
100+ languages and 50+ regional accents
Lead qualification and appointment scheduling
Human-like conversation with context memory and intent detection
Call routing and warm human handoff
CRM, calendar, telephony, and e-commerce integrations
Real-time analytics, recordings, and reporting
Enterprise compliance: SOC 2, HIPAA, GDPR, PCI DSS, ISO
How to use OnDial?
Set up a campaign: Configure your AI voice agent and its goals.
Choose a voice and connect systems: Pick a voice and connect your CRM, calendar, and telephony.
Upload contacts or go live: Add contacts or enable inbound handling, then launch or schedule.
Monitor and refine: Track calls in real-time dashboards and adjust performance.
OnDial's Use Cases
- Customer support
- Lead qualification
- Appointment scheduling
- Healthcare front desks
- E-commerce
