Lyro by Tidio

Description

Lyro by Tidio is an AI-powered customer service agent that enhances support, sales, and engagement for businesses, particularly in the e-commerce and service sectors. It integrates seamlessly with existing help desk tools like Zendesk and Salesforce, allowing teams to maintain their current workflows while benefiting from AI automation. Lyro is designed to be quick to set up, going live in about 30 minutes, and offers a flexible pricing model starting at approximately $0.20 per resolved conversation. This ensures that costs scale with usage rather than team size, making it a cost-effective solution for small and medium-sized businesses.

Lyro allows businesses to create specialized agents for different tasks such as support, sales, and onboarding, each with its own rules and tools. This customization ensures that conversations are routed to the appropriate agent, improving efficiency and customer satisfaction. The platform supports multiple channels, including live chat, email, WhatsApp, and voice, ensuring consistent service across all customer touchpoints.

One of Lyro's key advantages is its flexibility in model selection and configuration. Businesses can choose the AI model that best suits their needs, and even bring their own models if desired. This level of control extends to the setup process, where users can describe their requirements in plain English, and Lyro's Master Agent will configure the system accordingly.

Lyro also offers robust analytics and reporting features, allowing businesses to track important metrics and optimize their customer service operations. With enterprise-grade security and compliance with standards like SOC 2 and GDPR, Lyro ensures that customer data is handled securely.

Overall, Lyro by Tidio provides a comprehensive AI solution for automating customer service, enhancing sales, and improving operational efficiency, all while maintaining control and flexibility for the user.

Lyro by Tidio's Core Features

• Quick setup in 30 minutes

• Flexible pricing model

• Integration with existing tools

• Customizable agents for different tasks

• Multi-channel support

• Bring your own AI model

• Robust analytics and reporting

• Enterprise-grade security

How to use Lyro by Tidio?

1. 1

   Configure: Set up agents and rules

2. 2

   Integrate: Connect with existing tools

3. 3

   Deploy: Go live in 30 minutes

4. 4

   Optimize: Use analytics to improve service

Lyro by Tidio's Use Cases

• Customer Support
• Sales Assistance
• Onboarding
• Multi-Channel Engagement
• Custom AI Models

FAQ from Lyro by Tidio

• What is Lyro by Tidio?

  Lyro by Tidio is an AI customer service agent that resolves client issues and drives sales, ideal for e-commerce and service industries.

• How quickly can Lyro be set up?

  Lyro can be set up and go live in about 30 minutes.

• What pricing model does Lyro use?

  Lyro uses a flexible pricing model starting at ~$0.20 per resolved conversation.

• Can Lyro integrate with existing tools?

  Yes, Lyro integrates with tools like Zendesk, Salesforce, and others.

• What channels does Lyro support?

  Lyro supports live chat, email, WhatsApp, voice, and more.

• Can I use my own AI model with Lyro?

  Yes, Lyro allows you to bring your own AI model.

• What security measures does Lyro have?

  Lyro offers enterprise-grade security, including SOC 2 and GDPR compliance.

• What analytics features does Lyro offer?

  Lyro provides robust analytics and reporting to track important metrics.