Description
Listen Labs is an innovative AI research platform designed to help companies gain a deeper understanding of their customers in a fast and efficient manner. By utilizing an AI interviewer, the platform conducts user interviews that delve into the 'why' behind people's thoughts and feelings. This approach allows businesses to uncover valuable insights, themes, and personas from qualitative data at scale.
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The platform is particularly beneficial for leading brands, including Fortune 500 companies, which have successfully replaced traditional months-long consulting projects with actionable results delivered in just days. Listen Labs has proven to enhance product development, improve marketing campaigns, and facilitate smarter decision-making, ultimately generating significant returns on investment.
How it works is straightforward: Listen Labs enables users to design studies by drafting objectives and questions or uploading their own interview guides. It reaches the right participants from a global network of over 50 million individuals, including hard-to-reach audiences. The AI moderator conducts interviews in real-time, providing smart follow-up questions that drive deeper responses. Results are delivered quickly, with the platform generating highlight reels and executive-ready slides that trace every claim back to real interviews.
The platform is designed for various use cases, including market and audience understanding, concept and prototype testing, creative and message testing, and usability testing. It is particularly effective for B2B and expert audiences, allowing for quick recruitment and interviews of niche groups. With its ability to track brand health and perception continuously, Listen Labs provides a comprehensive solution for businesses looking to stay ahead in their respective markets.
- CategoryAI Research Assistants
- Pricing ModelContact sales
- DeploymentCloud
- PlatformsWeb
Listen Labs's Core Features
AI-moderated user interviews
Qualitative data analysis
Global participant recruitment
Real-time insights generation
Highlight reels and executive slides
Support for 120+ languages
Enterprise-grade controls
Rapid results delivery
How to use Listen Labs?
Design the study: Draft objectives and questions or upload your interview guide.
Reach the right people: Access a global network of over 50 million participants.
Interview at scale: Conduct AI-moderated interviews globally, 24/7.
Deliver meaningful results: Generate highlight reels and slides for stakeholders.
Compound your learnings: Build on past studies and insights for continuous improvement.
Listen Labs's Use Cases
- Market Understanding
- Concept Testing
- Message Testing
- Usability Testing
- Brand Tracking






