Description
Kasisto presents KAIgentic, an Agentic AI platform specifically engineered for the financial services industry. This platform aims to elevate interactions beyond simple conversations, enabling intelligent actions, predictive engagement, and ensuring trusted compliance. Built with the unique demands of banking in mind, KAIgentic is trusted by leading financial institutions to deliver tangible business value.
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The platform focuses on three core areas: Predictive Engagement, Personalized Experiences, and Proactive AI Outreach. Predictive Engagement anticipates customer needs, aiming to increase containment rates and strengthen customer trust. Personalized Experiences tailor interactions based on user behavior, history, and preferences, with the goal of boosting CSAT, NPS, and customer loyalty. Proactive AI Outreach transforms service interactions into growth opportunities by engaging customers proactively, reducing inbound volume, and creating new revenue streams.
Kasisto's differentiator lies in its KAIgentics, a proprietary behavioral engine that refines personalization in real-time, informed by years of actual banking behaviors. This engine enhances engagement by adapting to evolving customer profiles and orchestrating multiple specialized AI agents seamlessly, all while maintaining regulatory compliance and security. The result is smarter, safer, and more human banking experiences at scale.
The platform also offers innovative customer and employee experiences. For customers, it provides engaging conversational experiences leveraging Prescriptive & Generative AI through Customer Assist. For employees, it offers instant, accurate answers from the institution's knowledge base via Generative AI through Agent Assist and Employee Assist, significantly reducing response times and improving efficiency.
Kasisto's Agentic AI is designed to bridge the gap between legacy compliance systems and intelligent adaptation, moving from reactive support to proactive financial empowerment, and from transactional banking to relationship-driven growth. The platform's KAI-GPT, a large language model tailored for finance, combines proprietary technology with GPT capabilities for modern banking providers. Integration with KAI is designed to be easy, allowing FinTech partners to enhance their solutions and attract customers, influencers, and investors.
- CategoryAI Support Chatbots
- Pricing ModelContact sales
- DeploymentCloud
- PlatformsWeb
Kasisto Agentic AI Platform's Core Features
Agentic AI platform for financial services
Predictive customer engagement
Personalized customer experiences
Proactive AI outreach
Proprietary behavioral personalization engine (KAIgentics)
Multi-agent coordination for intelligent outcomes
Generative AI for customer and employee assistance
KAI-GPT: financial industry large language model
Trusted compliance and security
Proven revenue growth and cost reduction
Seamless integration capabilities
Real-time personalization based on financial behavior
How to use Kasisto Agentic AI Platform?
Explore KAIgentic: Understand the platform's capabilities.
Request Demo: Schedule a personalized demonstration.
Configure: Set up AI agents and knowledge bases.
Integrate: Connect with existing financial systems.
Deploy: Launch AI-powered customer and employee experiences.
Optimize: Continuously refine AI performance based on data.
Kasisto Agentic AI Platform's Use Cases
- Customer Support Automation
- Personalized Financial Advice
- Employee Knowledge Access
- Proactive Customer Outreach
- Digital Engagement Enhancement
- Compliance Management
- Revenue Stream Generation
- Agent Efficiency Improvement
