Hana | Google Chat AI

Description

Hana is an AI application designed to enhance productivity within Google Chat by enabling teams to act directly on messages. It functions by accessing and processing relevant chat history, connected documents, and other workspace context to provide grounded answers and facilitate concrete actions.

Users can interact with Hana by mentioning it within a Google Chat thread. For instance, a user might ask, "@Hana summarize this thread and tell me the next step." Hana then analyzes the conversation and connected sources to provide a summary and identify the subsequent action. It can also answer questions with evidence by referencing specific documents or past decisions, such as asking, "@Hana what did we decide about this, and who owns it?"

The core value proposition of Hana lies in its ability to turn any Google Chat message into a tangible next step. This includes creating reminders, tasks, polls, or summaries without users needing to leave the chat interface. The application distinguishes between the Google Chat interface, where most user interactions occur, and a dashboard for administrative setup, source control, and rollout management.

Hana supports a structured onboarding process designed for quick value realization. Users install Hana in Google Chat, connect at least one active space or source, and then begin interacting with Hana by asking real team questions. The system guides users to ask for specific outputs like summaries, owners, reminders, polls, tasks, or replies with evidence. The goal is to achieve a grounded answer and a visible next-step artifact within the first day of use.

The tool is built on a trust layer that grounds answers in approved workspace evidence, pulling context from sources like Google Drive and other connected systems. It emphasizes privacy and security, requiring no credit card for initial setup and utilizing Google OAuth for authentication. Hana aims to solve the problem of buried decisions, slow information retrieval, and scattered knowledge by providing a unified context layer directly within the team's primary communication tool.

Hana's Core Features

• Summarize Google Chat threads

• Answer questions with evidence from workspace context

• Turn messages into reminders, tasks, polls, or replies

• Retrieve relevant chat history, documents, and workspace context

• Assign owners and set follow-ups directly in chat

• Integrates with Google Chat

• Dashboard for admin setup and source control

• Evidence-backed answers from approved sources

• Quick setup and installation

• Privacy-first defaults for personal workflows

• Team Actions for shared follow-through

• Personal Actions for individual planning

How to use Hana?

1. 1

   Install Hana in Google Chat

2. 2

   Connect one active space or source

3. 3

   Mention @Hana with a team question

4. 4

   Ask for specific follow-through (summary, owner, reminder, task, poll, reply)

5. 5

   Review grounded answers and visible next steps

Hana's Use Cases

• Summarize Threads
• Answer with Evidence
• Create Action Items
• Assign Ownership
• Onboarding New Engineers
• Operational Triage
• Knowledge Reuse
• Meeting Follow-ups
• Compliance Checks
• Reporting Updates

FAQ from Hana

• What is Hana and how does it work in Google Chat?

  Hana is an AI tool that integrates with Google Chat to help teams turn messages into actionable next steps. It retrieves relevant context from chat history and connected sources to provide grounded answers and facilitate tasks like summaries, reminders, and assignments.

• How does Hana ensure data security and privacy?

  Hana uses Google OAuth for authentication and scoped access. It employs TLS/HTTPS for encrypted transport and offers admin controls for managing source batches and deleting ingested data, prioritizing security and privacy.

• Can I try Hana for free?

  Yes, Hana offers a free plan that allows teams to evaluate the tool in real workflows with limited monthly interactions and source ingestion, requiring no credit card.

• What kind of actions can Hana perform within Google Chat?

  Hana can create reminders, tasks, polls, summaries, and replies. It can also identify owners, blockers, and next steps based on the conversation and connected context.

• How is Hana different from generic AI assistants?

  Unlike generic AI that often requires manual context retrieval, Hana is built for team context, evidence, and follow-through. It recovers past decisions, generates concrete next steps, and brings in supporting context only when needed.

• What sources can Hana connect to for context?

  Hana can connect to chat history, Google Drive files, Google Docs, Sheets, PDFs, websites, and other approved sources to ground its answers in your team's specific information.

• Who is the target audience for Hana?

  Hana is designed for teams and organizations using Google Chat that need to improve collaboration, streamline decision-making, and ensure follow-through on action items.

• How does Hana help teams recover context faster?

  By connecting to approved websites, linked pages, and chat history, Hana can use this information to support answers without forcing users to manually search through multiple sources.

• What are the different pricing plans for Hana?

  Hana offers Free, Basic ($7/month/user), and Pro ($15/month/user) plans, with custom/enterprise options available. Plans differ in monthly interactions, digest capacity, source ingestion limits, and support levels.

• How does Hana handle sensitive project details in its case studies?

  In case studies, sensitive project details, customer references, and internal-only sources are intentionally generalized to protect proprietary information while demonstrating the tool's application.