Description
Demodesk is an AI sales agent platform that captures every customer conversation across video, phone, and in-person channels and turns it into structured action. It records and transcribes calls in 98 languages, generates summaries and follow-up drafts, and builds a searchable call library that reps and managers can revisit.
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On top of recording, Demodesk adds AI agents: an AI Coach scores every call against custom scorecards and gives concrete tips, an AI CRM Concierge logs notes, next steps, and deal fields straight into Salesforce, HubSpot, or Pipedrive with an approve-before-push option, and AI Deal Insights surface at-risk opportunities and real-time risk alerts. An AI Analyst can answer questions across all of a team's sales data.
Built for the DACH region and the EU, Demodesk is GDPR-native and ISO 27001:2022 certified, stores data only on EU servers in Frankfurt, and never trains AI on customer data. It offers two-step consent flows, configurable retention, role-based access, and a works-council documentation package. An Orchestrate add-on with an MCP server and AI Crew lets teams port their conversation record to any LLM or data warehouse and build unlimited custom agents.
- CategoryAI Meeting Assistants
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb
Demodesk's Core Features
Automatic recording and transcription across video, phone, and in-person calls in 98 languages
AI summaries and editable follow-up email drafts
AI Coach that scores calls against custom scorecards
AI CRM Concierge that logs notes, next steps, and fields to Salesforce, HubSpot, or Pipedrive
AI Deal Insights and real-time at-risk deal alerts
AI Analyst that answers questions across all sales data
GDPR-native, ISO 27001:2022 certified, EU-only data residency in Frankfurt
MCP server and AI Crew for building unlimited custom agents and porting data to any LLM
How to use Demodesk?
Connect your stack: Link your CRM and calendar, connecting Salesforce, HubSpot, or Pipedrive.
Record calls: Let Demodesk join and record customer conversations with two-step consent.
Review AI output: Get summaries, follow-up drafts, and scorecard feedback after each call.
Approve CRM updates: Review and edit suggested CRM field updates before they are pushed.
Ask and automate: Query the AI Analyst about deals or build custom agents to automate recurring tasks.
Demodesk's Use Cases
- Automated CRM updates
- Sales coaching
- Faster follow-ups
- Deal risk monitoring
- Compliant recording in the EU
