Description
ChattyBox is an AI chatbot platform that enhances website interaction by providing source-cited answers to visitor questions. It is designed for use on websites, help centers, and CMS content, indexing selected public content to guide its responses. Users can inspect the source links provided in the answers, ensuring transparency and trust.
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The platform offers a straightforward setup process: users select the public pages they want ChattyBox to read, test the answers in the dashboard, and then embed a widget script into their site. This hosted widget requires no additional infrastructure, making it easy to implement and manage.
ChattyBox offers a free plan that includes one site, up to 10 pages, and 100 messages per month, with no credit card required. For those needing more, paid plans start at $19 per month, offering increased limits on sites, pages, and messages. Pro and Business plans also provide advanced features like analytics dashboards and content gap detection.
The platform is particularly beneficial for website owners, agencies, and documentation teams who want to provide accurate, source-cited answers to common visitor questions. It helps reduce the burden on support teams by routing users through existing help content first.
While ChattyBox is a powerful tool for providing accurate information, it is not a full helpdesk solution and does not handle private account data or live-agent interactions. Users are encouraged to test and verify answers before going live, especially after content updates.
- CategoryAI Chatbot Builders
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb
ChattyBox's Core Features
Source-cited answers
Embeddable widget
Free plan available
Custom styling options
Analytics dashboard
Content gap detection
JavaScript SDK available
Daily scrape refresh on paid plans
Optional pay-as-you-go overages
Supports multiple domains
How to use ChattyBox?
Select sources: Choose public pages for indexing
Test answers: Verify responses in the dashboard
Embed widget: Add script to your site
Monitor: Use analytics to track performance
ChattyBox's Use Cases
- Website Assistance
- Help Centers
- Documentation Support
- Agency Projects
- Content Gap Analysis
