Description
Chatporch is an AI chat widget that helps businesses engage with website visitors by answering their questions and capturing leads 24/7. Many visitors leave a website if they can't find answers immediately, and Chatporch aims to convert these potential bounces into customers by providing instant, accurate information.
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The widget is easy to set up, requiring only one line of code to be pasted into a website. It supports various platforms including WordPress, Squarespace, Webflow, and plain HTML, without needing an SDK or developer. Users describe their business and provide the knowledge they want the AI to use, such as hours, pricing, or policies. The chat then goes live, answering questions in the brand's own voice and style.
Chatporch ensures that the AI's responses are grounded in the information provided by the user, rather than generic scripts. Users can define the bot's voice, the facts it uses, and what actions it should take when it doesn't know an answer, such as sharing a phone number, email, or booking link. It also allows for suggested questions to greet visitors, providing instant answers to common queries.
Every conversation is saved and accessible from a dashboard, offering valuable insights into visitor questions and market research. Chats are automatically tagged by topic, enabling analytics on what visitors are most interested in. Chatporch offers a free plan with no time limit or credit card requirement, allowing businesses to try it out before upgrading. Paid plans are month-to-month with no long-term commitment.
Built by Scalebloom LLC, Chatporch emphasizes ease of use, brand consistency, and visitor respect. It loads after the main page content to avoid slowing down the site and is sealed off from site styles to prevent layout issues. Visitor data is handled with privacy in mind, with conversations kept for a limited window and no cross-site tracking or unsolicited contact detail collection.
- CategoryAI Support Chatbots
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb (WordPress, Squarespace, Webflow, HTML)
Chatporch's Core Features
AI chat widget for websites
Answers visitor questions instantly
Captures leads 24/7
Easy installation with one script tag
Customizable voice and knowledge base
Graceful handoff for unknown answers (phone, email, booking link)
Suggested starter questions for visitors
Dashboard to read and export conversations
Automatic conversation tagging by topic
Analytics on visitor inquiries
Supports WordPress, Squarespace, Webflow, and plain HTML
Free plan available with no time limit
Month-to-month paid plans with no commitment
Loads after page content to maintain site speed
Privacy-focused data handling
How to use Chatporch?
Paste Script Tag: Drop a single script tag into your website's code.
Describe Business: Tell the AI about your business, offerings, and any specific knowledge.
Define Fallback Actions: Specify what the bot should do when it doesn't know an answer (e.g., share contact info).
Customize Appearance: Set colors, chat button style, and how the widget opens to match your brand.
Monitor Conversations: Read every conversation from your dashboard and review analytics.
Chatporch's Use Cases
- Instant Customer Support
- Lead Capture Automation
- Website Visitor Engagement
- Information Dissemination
- Market Research Insights
- After-Hours Assistance
- Reducing Bounce Rates
