Description
Thrivebase empowers businesses to automate customer support and elevate website engagement through custom AI-powered chatbots. These chatbots are trained on your specific data, including text, webpages, sitemaps, CSVs, or PDFs, enabling them to answer visitor questions with ChatGPT-like accuracy in real-time. This rapid response capability significantly improves interaction speed compared to manual methods, ensuring no user has to wait.
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The platform provides a no-code solution for building and deploying these chatbots in three simple steps: upload your data, style the chatbot and adjust AI settings, and then add the chat widget to your website. Thrivebase chatbots are highly customizable, allowing you to align their style with your brand's unique tone and personality. An audio option is also available, enabling users to interact with the chatbot using their voice for added convenience.
Beyond immediate support, Thrivebase facilitates valuable lead collection and feedback gathering. The versatile lead collection feature allows you to gather contact details through user-friendly forms or intelligent data extraction, with options to export leads to CSV and receive email notifications. Similarly, feedback and requests can be collected via short forms, providing insights into user satisfaction and fostering user-centric product development. These submissions can also be exported to CSV and trigger email notifications.
Thrivebase offers a range of attributes designed for ease of use and flexibility. There are no limits on the number of chatbots you can create or the websites you can embed them on. The platform supports multiple file uploads and website links, offers access to GPT-3.5 or GPT-4 models, and includes voice access via microphone. Detailed chatbot conversation history is maintained, and complete customization options are available. Thrivebase can be easily embedded on various platforms, making it a versatile tool for businesses looking to enhance their online presence and customer service operations.
- CategoryAI Support Chatbots
- Pricing ModelFree Tier
- DeploymentEmbeddable Widget
- PlatformsWeb
Thrivebase Customer Support Automation's Core Features
AI-powered chatbots trained on custom data
Real-time customer support and instant replies
Website engagement enhancement
Lead collection via forms and data extraction
Feedback and request collection
No-code chatbot builder
Customizable chatbot styling and branding
Audio interaction option
Export leads and feedback to CSV
Email notifications for leads and submissions
Unlimited chatbots and website embeds
GPT-3.5 and GPT-4 model support
Detailed conversation history logs
Voice access via microphone
How to use Thrivebase Customer Support Automation?
Upload your data: Provide text, webpages, sitemaps, CSVs, or PDFs.
Style and adjust settings: Customize your chatbot's appearance and AI parameters.
Add to your website: Embed the chat widget on your site.
Interact and collect: Engage with visitors, gather leads, and receive feedback.
Thrivebase Customer Support Automation's Use Cases
- Customer Service Automation
- Lead Generation
- Feedback Collection
- Website Engagement
- Sales Assistance
- Personal Assistant
