Description
Aloware is an AI-powered contact center platform founded in 2018 in Los Angeles. It is designed to enhance the efficiency of sales and support teams by integrating seamlessly with popular CRMs such as HubSpot, Salesforce, Zoho, Pipedrive, and GoHighLevel. Aloware combines a power dialer, business SMS, AI voice agents, call analytics, and sales automation into one comprehensive platform. This makes it an ideal solution for teams ranging from 5 to over 500 agents across industries like legal, financial services, real estate, and home improvement.
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The platform's AI voice agents autonomously handle phone calls, answer FAQs, and transfer calls to human agents when necessary. Aloware's SMS capabilities include two-way SMS and MMS, bulk SMS campaigns, automated sequences, and workflow triggers, all while ensuring compliance with A2P 10DLC regulations. The power dialer feature is TCPA-compliant and maximizes talk time with features like local presence and voicemail drops.
Aloware offers unlimited inbound and outbound agent minutes and SMS starting at $30 per agent per month. It provides a 7-day free trial with no credit card required. The platform is cloud-based, requiring no special hardware, and offers 24/7 online support. Aloware is particularly beneficial for remote teams, having scaled effectively during the COVID-19 pandemic.
The platform's AI conversation insights help sales managers by transcribing calls, generating summaries, and detecting sentiment, which aids in performance review and coaching. Aloware also offers features like call recording, IVR, call routing, and branded calling, enhancing overall communication management. With its robust integration capabilities, Aloware ensures that all communication activities are logged automatically in the CRM, providing a seamless experience for users.
- CategoryAI Voice Agents
- Pricing ModelSubscription
- DeploymentCloud
- PlatformsWeb, Desktop, Mobile
Aloware's Core Features
AI-powered contact center
CRM integration
Power dialer
Business SMS
AI voice agents
Call analytics
Sales automation
A2P 10DLC compliance
Unlimited calls and SMS
24/7 support
Cloud-based deployment
AI conversation insights
Call recording
IVR
Call routing
How to use Aloware?
Configure: Set up CRM integration
Use: Deploy power dialer and SMS features
Optimize: Analyze call analytics for insights
Automate: Implement AI voice agents for efficiency
Aloware's Use Cases
- CRM Integration
- Sales Automation
- Remote Team Support
- Compliance Management
- Call Analytics
