Description
WATI is an AI-powered customer engagement platform designed to help businesses grow through conversations. Originally launched as a WhatsApp team inbox in 2020, WATI has evolved into a comprehensive solution that integrates marketing, sales, and support across WhatsApp and other messaging channels. With over 16,000 customers in 190+ countries, WATI provides a unified inbox, no-code automation, and intelligent AI features to streamline operations.
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The platform offers a range of pricing plans, including a pay-as-you-go model with zero setup fees and a 7-day free trial. Businesses can choose from various plans that cater to different needs, such as the Growth, Pro, and Business plans, each offering unique features like omnichannel inboxes, advanced automation, and dedicated support.
WATI's core capabilities include zero-fee WhatsApp setup, omnichannel inbox management, campaign automation, lead acquisition, and e-commerce tools. The platform also supports integrations with popular CRM systems like Hubspot and Salesforce, enabling seamless data flow and enhanced customer interactions.
Designed for marketers, WATI makes WhatsApp marketing effortless by turning touchpoints into meaningful conversations. The platform offers exclusive integrations with Google and TikTok for Click-to-Message campaigns, allowing businesses to capture high-intent leads directly from these platforms.
WATI is backed by renowned investors such as Tiger Global, Sequoia Capital, DST Global, and Shopify, and is recognized as a Premium Partner of Meta and Google. The platform is committed to delivering measurable ROI and adapting to businesses of all sizes, from startups to large enterprises.
- CategoryAI Chatbot Builders
- Pricing ModelPay-as-you-go
- DeploymentCloud
- PlatformsWhatsApp
WATI Custom Chatbot's Core Features
No-code chatbot creation
Omnichannel inbox management
Campaign automation
Lead acquisition tools
E-commerce integration
Advanced automation triggers
CRM system integrations
Dedicated customer support
How to use WATI Custom Chatbot?
Configure: Set up your chatbot with WATI's no-code platform
Use: Deploy chatbots across WhatsApp and other channels
Optimize: Analyze performance with real-time analytics
Scale: Integrate with CRM systems for seamless operations
WATI Custom Chatbot's Use Cases
- Lead Acquisition
- Customer Support
- E-commerce Integration
- Marketing Campaigns
- Sales Automation
