Description
Tattle is an AI-powered guest feedback and analytics platform specifically designed for the restaurant industry. It enables restaurants to turn guest feedback into actionable insights, significantly increasing guest satisfaction and recovering lost revenue. The platform is trusted by over 250 leading brands worldwide and is known for its ability to deliver clear gains across feedback, recovery, and operations.
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Tattle's features include real-time feedback collection, smart insights, and an AI Coach that creates action plans for franchisees and general managers. The platform allows restaurants to monitor and respond to reviews across major sites, manage item-level feedback, and seamlessly integrate with over 40 restaurant technology platforms. This integration ensures no data silos and instant connectivity.
The platform's pricing model is location-based, starting at $59 per location, with custom packages available for larger brands. Tattle offers a white-glove onboarding process, including dedicated setup specialists, custom survey design, integration setup, and team training. Most customers begin collecting feedback within 1-2 weeks of signing up.
Tattle is designed for brands with 10 or more locations, as its recommendation engine requires sufficient feedback volume to provide accurate suggestions. The platform is popular among operations teams for translating data into actionable insights, but it is also used by marketers and guest experience teams to measure guest sentiment accurately.
With Tattle, restaurants can expect to see actionable insights within weeks of launching, with an average 12% improvement in satisfaction scores within 90 days. The platform is SOC2 compliant, ensuring data security and privacy. Tattle's AI Coach provides personalized action plans, helping general managers improve key metrics and achieve record-high satisfaction scores.
- CategoryReview & Feedback Analysis
- Pricing ModelLocation-based
- DeploymentCloud
- PlatformsWeb
Tattle AI Feedback Platform's Core Features
Real-time feedback collection
Smart insights for performance trends
AI Coach for action plans
Review management across major sites
Item-level feedback analysis
Integration with 40+ tech platforms
Location-based pricing
White-glove onboarding process
SOC2 compliant data security
Custom packages for large brands
Dedicated customer success manager
Monthly executive briefings
ROI tracking and benchmarking
API-first design for custom integrations
Automated survey collection
How to use Tattle AI Feedback Platform?
Configure: Set up integrations and surveys
Use: Collect and analyze guest feedback
Optimize: Implement AI-driven action plans
Monitor: Track improvements and adjust strategies
Tattle AI Feedback Platform's Use Cases
- Guest Feedback Management
- Operational Improvement
- Review Management
- Menu Optimization
- Customer Recovery
- Performance Benchmarking
- Executive Reporting
- Team Empowerment
- Integration with Tech Stack
- Data-Driven Strategy
