Description
Sellio is a comprehensive AI customer support platform designed to streamline communication between businesses and their customers. It offers a shared inbox that integrates multiple channels, including live chat, WhatsApp, Instagram, Telegram, and email, allowing teams to manage all interactions from a single interface. The platform features AI agents that are trained on your own knowledge base, ensuring responses are grounded in accurate information. These agents can handle repetitive queries, freeing up human agents for more complex issues.
Read More
Sellio provides detailed analytics on response times, resolution rates, and customer satisfaction (CSAT), helping businesses optimize their support strategies. The platform supports automations and ticketing systems, enabling efficient workflow management. Notifications can be mirrored to Slack, Discord, and Microsoft Teams, ensuring teams stay updated on new conversations.
Pricing for Sellio starts with a free plan that includes basic features such as two team members, one website chat channel, and one API key. Paid plans offer additional capacity, channels, and AI conversations, with options to top up AI credits as needed. Installation is straightforward, requiring only a script tag on your website, and guides are available for various platforms.
Sellio is ideal for small teams in industries like e-commerce, hospitality, SaaS, and local businesses, providing a scalable solution that grows with your needs. Its user-friendly interface and robust feature set make it a valuable tool for enhancing customer support and improving overall customer experience.
- CategoryAI Help Desk Tools
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb
Sellio's Core Features
Shared inbox for multiple channels
AI agents trained on custom knowledge base
Embeddable live chat widget
Automations and ticketing system
Detailed analytics on support performance
Slack, Discord, and Microsoft Teams notifications
Free plan available
Easy installation with script tag
How to use Sellio?
Configure: Set up your shared inbox and channels
Use: Manage customer interactions from one interface
Optimise: Analyse performance metrics to improve support
Expand: Upgrade plans for more features and capacity
Sellio's Use Cases
- E-commerce Support
- Hospitality Communication
- SaaS Customer Service
- Local Business Engagement
- Agency Collaboration
