Description
Runtime is designed for payment teams to create and manage AI agents that streamline operations across various functions such as payment ops, risk, compliance, and support. The platform allows users to build agents that operate within their own cloud environments, ensuring sensitive data remains secure. Agents can be triggered from multiple channels like Slack, Teams, email, SMS, or voice, and are equipped with approval gates and audit trails to maintain transparency and control.
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The platform supports specialized agents for tasks such as payment investigations, bank requests, and merchant reviews. It runs on various coding environments including Claude Code, Codex, Cursor CLI, and Gemini CLI, and can turn any tool with an API, CLI, or MCP server into an agent tool. Runtime is SOC 2 compliant, offering SSO and role-based access, and can be self-hosted in AWS, GCP, or Azure accounts.
Runtime is particularly beneficial for payment companies, including issuers, acquirers, processors, gateways, ISOs, and payfacs. It helps teams manage fast-growing queues such as transaction-monitoring alerts, ACH returns, chargeback evidence, and more. The platform ensures that agents start in read-only mode, with sensitive actions requiring human approval.
Pricing is available by request, with a free pilot for approved teams followed by custom enterprise pricing. Runtime provides a comprehensive solution for payment teams looking to enhance their operations with AI-driven agents, offering a robust infrastructure that supports mission-critical operations.
- CategoryAI Agent Builders
- Pricing ModelCustom Enterprise
- DeploymentCloud
- PlatformsAWS, GCP, Azure
Runtime's Core Features
AI agent harness for payment teams
Integration with Slack, Teams, email, SMS, voice
Approval gates and audit trails
Specialized agents for payment investigations
Runs Claude Code, Codex, Cursor CLI, Gemini CLI
SOC 2 compliant with SSO and role-based access
Self-hosting in AWS, GCP, Azure
Custom enterprise pricing
How to use Runtime?
Configure: Set up agents in your cloud environment
Use: Trigger agents from Slack, Teams, email, SMS, or voice
Optimise: Monitor agent performance and adjust workflows
Secure: Implement approval gates and audit trails
Runtime's Use Cases
- Payment Investigations
- Risk Management
- Compliance Support
- Merchant Reviews
- Transaction Monitoring
