Description
REVIEWS.io is a comprehensive customer review platform designed to help brands collect and display verified reviews. It supports both product and company reviews, allowing businesses to gather feedback on specific items as well as overall customer experience. The platform integrates with major ecommerce platforms like Shopify, BigCommerce, WooCommerce, and Magento, making setup quick and easy without requiring technical expertise.
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REVIEWS.io offers a range of features to enhance review collection and display, including the ability to collect photo and video reviews, which can be showcased in shoppable galleries. The platform also supports Google Seller Ratings, helping brands improve their visibility in Google Ads and Shopping. With automated review invites via email and SMS, brands can efficiently gather reviews from new and historical customers.
Pricing is based on monthly order volume, providing predictable costs without penalties for collecting more reviews. REVIEWS.io offers both monthly and annual plans, with discounts available for annual commitments. The platform ensures data portability, allowing brands to export their review data at any time.
REVIEWS.io includes AI-driven features such as AI moderation to flag suspicious reviews and AI Reply to draft personalized responses. It also supports multiple languages, enabling brands to collect and display reviews in over 30 languages. The platform's integrations extend to tools like Klaviyo, Gorgias, and Zendesk, facilitating seamless review management and customer support.
Overall, REVIEWS.io is designed to centralize trust signals, improve conversion rates, and enhance brand reputation through authentic customer feedback. It is suitable for ecommerce brands looking to leverage reviews as a powerful social proof tool.
- CategoryReview & Feedback Analysis
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsShopify, BigCommerce, WooCommerce, Magento
REVIEWS.io's Core Features
Verified review collection
Photo and video reviews
Google Seller Ratings integration
Automated review invites
Multi-language support
AI moderation
Data portability
Ecommerce platform integrations
Customizable review widgets
Reputation management
UGC collection
API access
Klaviyo integration
Shopify Plus support
Review import from competitors
How to use REVIEWS.io?
Install: Connect REVIEWS.io to your ecommerce platform
Configure: Set up review invites via email and SMS
Display: Place review widgets on your site
Optimize: Use AI tools to manage and respond to reviews
REVIEWS.io's Use Cases
- Ecommerce review management
- Google Seller Ratings
- UGC collection
- Multi-language reviews
- AI moderation
