Description
Reputify offers a comprehensive solution for businesses to manage their online reputation by centralizing customer reviews from various platforms. It automatically fetches reviews from over 10 major sites, including Google, Trustpilot, Facebook, Booking.com, Airbnb, and Etsy, presenting them in a single, unified dashboard. This eliminates the need for teams to monitor multiple sites individually, streamlining the review management process.
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A core feature of Reputify is its proprietary Reputify Score, a weighted average calculated from all star ratings on a scale of 0 to 100. This score prioritizes newer reviews and those from more reliable platforms, while downplaying suspicious feedback. The calculation is transparent, ensuring businesses understand how their score is derived. The platform also employs AI analysis, running on its own EU-based infrastructure, to understand the sentiment, emotions, and topics within reviews. This allows businesses to quickly identify common praises and complaints, such as waiting times, pricing, or staff friendliness, and spot potential problems before they escalate.
Reputify simplifies customer engagement by providing AI-suggested replies tailored to the tone of each review, which users can then check, adjust, and send. It also facilitates the collection of new, genuine reviews through email invitations, QR codes, or kiosk devices. An optional pre-filter allows unhappy customers to communicate directly with the business first, while happy customers are encouraged to leave public reviews.
For displaying trust, Reputify offers various website integration options, including a WordPress plugin and a simple line of code, to embed score badges, widgets, sliders, and carousels. These elements are customizable to match website aesthetics and automatically update with new reviews. The platform is GDPR compliant, with all data stored and AI analysis performed on servers within Austria and Germany, ensuring no data is sent to external US AI services. Reputify offers a Free plan indefinitely, with paid plans providing more projects, platform connections, advanced AI analysis, API access, and video review capabilities, with a 20% discount for annual billing.
- CategoryReview & Feedback Analysis
- Pricing ModelFreemium
- DeploymentCloud
- PlatformsWeb
Reputify's Core Features
Collects reviews from 10+ platforms (Google, Trustpilot, Facebook, Booking.com, Airbnb, Etsy, etc.)
Calculates a weighted Reputify Score (0-100) based on recency, reliability, and credibility
AI analysis of sentiment, emotions, and topics in reviews
AI-suggested replies in the tone of the review
Automatic fetching of new reviews (monthly, weekly, or daily depending on plan)
Filter reviews by site, stars, and topic
Identifies signs of suspicious reviews
Embeddable score badges, widgets, sliders, and carousels for websites
Public review page with Reputify Score and all reviews
Review invitation system via email, QR code, and kiosk devices
Optional pre-filter for unhappy customers to contact directly
Video reviews with AI transcription and summarization
WordPress plugin for easy website integration
REST API and webhooks for custom integrations
GDPR compliant with EU-based data storage and AI infrastructure
White-label options and agency dashboard for managing multiple clients
How to use Reputify?
Connect Profiles: Paste the addresses of your review profiles (e.g., Google, Trustpilot, Booking.com) to link them to Reputify.
Automate Review Collection: Reputify automatically fetches new reviews from connected platforms, consolidating them into one dashboard.
Analyze Feedback: Utilize AI to understand sentiment, emotions, and key topics within your reviews, and identify suspicious feedback.
Manage Replies: Use AI-suggested replies to respond to reviews efficiently, checking and adjusting them before sending.
Collect New Reviews: Invite customers to leave reviews via email, QR codes, or kiosk devices, with an optional pre-filter for feedback.
Display Trust: Embed your Reputify Score and recent reviews on your website using a line of code or the WordPress plugin.
Reputify's Use Cases
- Centralized Review Management
- Reputation Monitoring
- Proactive Issue Detection
- Automated Reply Generation
- Website Trust Building
- Collecting New Reviews
- Video Testimonial Collection
- Agency Client Management
