Description
Nexthink Infinity is a comprehensive platform designed to enhance the digital employee experience by providing IT teams with the tools to proactively identify and resolve issues. The platform offers a unified Digital Employee Experience (DEX) data and automation layer, delivering complete observability across devices, networks, applications, and employee experiences. With AI-powered IT agents, Nexthink helps IT teams decide, design, and automate solutions, providing instant issue resolution to employees.
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Over 1500 global enterprises, including Toyota, GSK, Deloitte, Honeywell, Siemens, and Southwest Airlines, leverage Nexthink to transform their IT operations. The platform enables organizations to see, diagnose, and fix issues before they impact employees, accelerating the adoption of new technology and AI without disruption. Nexthink's DEX Score, industry benchmarking, and executive dashboards quantify the impact of IT initiatives.
Nexthink Infinity integrates seamlessly with existing IT systems, providing unparalleled visibility into issue detection, diagnosis, and remediation across all endpoints. It empowers employee productivity with DEX-powered digital adoption, offering in-app guidance, on-demand training, and AI-powered predictive analytics. The platform supports a proactive IT approach, eliminating recurring incidents with automated diagnostics, troubleshooting, and remediation.
Nexthink is recognized as a leader in the Gartner Magic Quadrant for DEX Management Tools and the Forrester EUEM Wave report. It has consistently been awarded the position of Category Leader in DEX by G2. The platform is designed for digital workplace teams to understand, transform, and lead, ensuring reliable healthcare operations, improving workforce productivity, and controlling costs.
- CategoryAI Help Desk Tools
- Pricing ModelContact sales
- DeploymentCloud
- PlatformsWeb
Nexthink Infinity's Core Features
Unified DEX data and automation layer
AI-powered IT agents
Complete observability across devices and networks
Instant issue resolution with Spark
Automated diagnostics and remediation
DEX Score and industry benchmarking
Integration with existing IT systems
In-app guidance and on-demand training
Real-time analytics and feedback
How to use Nexthink Infinity?
Configure: Set up the platform for your IT environment
Use: Monitor and resolve issues proactively
Optimize: Utilize analytics for continuous improvement
Integrate: Connect with existing IT systems
Nexthink Infinity's Use Cases
- Healthcare Operations
- Employee Productivity
- Cost Control
- AI Adoption
- IT Issue Resolution
