Nexthink Infinity

Description

Nexthink Infinity is a comprehensive platform designed to enhance the digital employee experience by providing IT teams with the tools to proactively identify and resolve issues. The platform offers a unified Digital Employee Experience (DEX) data and automation layer, delivering complete observability across devices, networks, applications, and employee experiences. With AI-powered IT agents, Nexthink helps IT teams decide, design, and automate solutions, providing instant issue resolution to employees.

Over 1500 global enterprises, including Toyota, GSK, Deloitte, Honeywell, Siemens, and Southwest Airlines, leverage Nexthink to transform their IT operations. The platform enables organizations to see, diagnose, and fix issues before they impact employees, accelerating the adoption of new technology and AI without disruption. Nexthink's DEX Score, industry benchmarking, and executive dashboards quantify the impact of IT initiatives.

Nexthink Infinity integrates seamlessly with existing IT systems, providing unparalleled visibility into issue detection, diagnosis, and remediation across all endpoints. It empowers employee productivity with DEX-powered digital adoption, offering in-app guidance, on-demand training, and AI-powered predictive analytics. The platform supports a proactive IT approach, eliminating recurring incidents with automated diagnostics, troubleshooting, and remediation.

Nexthink is recognized as a leader in the Gartner Magic Quadrant for DEX Management Tools and the Forrester EUEM Wave report. It has consistently been awarded the position of Category Leader in DEX by G2. The platform is designed for digital workplace teams to understand, transform, and lead, ensuring reliable healthcare operations, improving workforce productivity, and controlling costs.

Nexthink Infinity's Core Features

• Unified DEX data and automation layer

• AI-powered IT agents

• Complete observability across devices and networks

• Instant issue resolution with Spark

• Automated diagnostics and remediation

• DEX Score and industry benchmarking

• Integration with existing IT systems

• In-app guidance and on-demand training

• Real-time analytics and feedback

How to use Nexthink Infinity?

1. 1

   Configure: Set up the platform for your IT environment

2. 2

   Use: Monitor and resolve issues proactively

3. 3

   Optimize: Utilize analytics for continuous improvement

4. 4

   Integrate: Connect with existing IT systems

Nexthink Infinity's Use Cases

• Healthcare Operations
• Employee Productivity
• Cost Control
• AI Adoption
• IT Issue Resolution

FAQ from Nexthink Infinity

• What is Nexthink Infinity?

  Nexthink Infinity is a digital employee experience management platform that helps IT teams proactively identify and resolve issues.

• How does Nexthink improve employee productivity?

  Nexthink provides real-time analytics, automation, and feedback to help IT teams resolve issues quickly, enhancing employee productivity.

• Can Nexthink integrate with existing IT systems?

  Yes, Nexthink integrates seamlessly with existing IT systems to provide comprehensive visibility and issue resolution.

• What industries benefit from Nexthink?

  Industries such as healthcare, manufacturing, consulting, and aviation benefit from Nexthink's digital employee experience management.

• What is the DEX Score?

  The DEX Score quantifies the impact of IT initiatives, providing industry benchmarking and executive dashboards.

• How does Nexthink support AI adoption?

  Nexthink accelerates AI adoption by providing real-time visibility into usage, compliance, and productivity impact across AI tools.

• What is Spark in Nexthink?

  Spark is Nexthink’s personal IT agent that resolves IT issues and guides employees through everyday digital disruptions.

• How does Nexthink help in healthcare operations?

  Nexthink ensures reliable healthcare operations by providing real-time visibility into critical application performance across endpoints.