Description
IRIS Clarity is an advanced AI voice-isolation application designed to remove background noise and enhance voice quality in real time. Developed by IRIS Audio Technologies, this tool is essential for mission-critical communications across various industries, including contact centers, motorsport, healthcare, and aerospace. The application is available as a Windows and macOS desktop app, a Chrome extension, or through SDK integration, allowing it to fit seamlessly into existing technology stacks with minimal disruption.
The primary function of IRIS Clarity is to eliminate background noise, which often creates friction in communication, leading to repeated conversations and customer frustration. By reducing this noise, IRIS Clarity helps improve customer satisfaction and operational efficiency. The app supports two-way voice isolation, ensuring both agents and customers experience clear communication.
IRIS Clarity is particularly beneficial for contact centers, where it can significantly reduce equipment costs associated with noise-canceling headsets and soundproofing. It also enhances key performance indicators such as customer satisfaction (CSAT), employee satisfaction (ESAT), and first call resolution (FCR), while improving outbound conversions and reducing call abandons.
The app is compliant with GDPR, PCI DSS, and Consumer Duty regulations, ensuring that sensitive conversations remain secure. All audio processing is conducted on-device, with no audio leaving the environment, which aligns with IRIS Audio's commitment to data security and privacy.
IRIS Clarity offers flexible pricing plans, including a free 14-day trial, a Professional plan for small teams, and an Enterprise plan for larger teams with more complex needs. The Enterprise plan includes additional features such as concurrent licensing, custom SLAs, and managed onboarding.
Overall, IRIS Clarity is a powerful tool for enhancing communication clarity, reducing operational costs, and ensuring regulatory compliance, making it an invaluable asset for businesses across various sectors.
IRIS Clarity's Core Features
Real-time background noise removal
Two-way voice isolation
Desktop app for Windows and macOS
Chrome extension
SDK integration
GDPR and PCI DSS compliance
On-device audio processing
Custom SLAs for Enterprise
How to use IRIS Clarity?
Download: Install the desktop app or Chrome extension
Configure: Set up noise isolation settings
Integrate: Use SDK for platform integration
Use: Start real-time voice isolation
IRIS Clarity's Use Cases
- Contact Centers
- Motorsport
- Healthcare
- Aerospace
- Enterprise Teams
