Description
InTake is an AI receptionist developed by AVA Digital, tailored for independent appointment-based businesses such as hair salons, barbers, beauty and wellness studios, and short-let hosts. It operates on the business's website chat, providing 24/7 customer service in the customer's language using the business's own information. InTake handles bookings for single appointments up to two hours and sends booking requests to the owner for longer or combined services, which can be accepted with a single click. Customers receive a confirmation email, a reminder email the day before, and a cancel link.
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InTake is hosted in the EU, specifically in Helsinki, Finland, ensuring compliance with GDPR and the EU AI Act. The platform informs customers that they are interacting with an AI, and business owners have the ability to take over any chat through a dashboard. The service is offered with no commission on bookings, and phone answering can be added through a voice agent set up for each client.
The pricing model includes a free first month for the first 100 businesses, with no credit card required. After the free month, the cost is €49.50 per month for 12 months, then €99 per month. AI usage is billed at cost plus 20% after the free month. InTake does not currently support WhatsApp, SMS, deposits, choice of staff member, automatic waitlist refill, review requests, or multi-night stays.
InTake is designed to streamline the booking process, reduce the workload on front desk staff, and enhance customer service by providing timely responses and reminders. It integrates seamlessly with Google Calendar to prevent double bookings and manage buffer times and emergency slots. The platform is suitable for businesses looking to improve their customer interaction and appointment scheduling without incurring additional booking fees.
- CategoryAI Support Chatbots
- Pricing ModelSubscription
- DeploymentCloud
- PlatformsWeb
InTake's Core Features
24/7 website chat support
Multi-language response
Direct booking for up to 2-hour appointments
Booking requests for longer services
Confirmation and reminder emails
Owner dashboard with chat takeover
No commission on bookings
EU-hosted data compliance
How to use InTake?
Configure: Set up business information and preferences
Use: Deploy InTake on your website chat
Monitor: Use the dashboard to oversee interactions
Optimize: Adjust settings based on customer feedback
InTake's Use Cases
- Salon Booking
- Studio Management
- Barber Shop
- Short-let Hosts
- Customer Service
