Description
Gladia offers a comprehensive AI audio infrastructure designed to empower voice products by transforming raw audio into structured, actionable data. Through a single, unified API, Gladia enables developers to record, transcribe, and enrich every conversation with precision.
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The platform's core functionality revolves around its advanced Speech-to-Text (STT) capabilities, featuring a real-time engine with sub-300ms latency and batch STT for asynchronous processing. Gladia's proprietary Solaria-1 model is highlighted as a universal STT solution, offering instant, precise, and fluent transcription in any language. A notable new feature, 'Partials,' further enhances real-time conversations by providing partial transcripts in under 100ms, ensuring smoother interactions.
Gladia's infrastructure supports a multi-step process: Capture, Transcribe, Enrich, and Integrate. Audio can be uploaded from any source, including live streams, uploads, and real-time mic input, supporting various formats and SDKs. The transcription step focuses on accuracy, even with noisy or multilingual audio, boasting top performance on conversational audio and leading speaker detection. The enrichment phase adds native audio intelligence features at no extra cost, such as PII redaction, sentiment analysis, and entity detection, with an optional Audio-to-LLM pipeline.
Integration is streamlined, allowing enriched data to be pushed to CRMs, databases, or data warehouses via webhooks, Zapier, and over 50 native integrations. Gladia is built for developer velocity and enterprise-grade security, offering features like EU data residency, SOC 2 Type II certification, and GDPR compliance. The platform is trusted by over 300,000 users and 2,000+ enterprise teams, with a 99.95% uptime SLA.
Key value propositions include building voice products that are truly global with 100+ language support and native code-switching, ensuring accuracy that compounds for reliable downstream workflows, and leveraging built-in audio intelligence for insights without chaining multiple providers. Gladia also emphasizes enterprise-grade infrastructure for seamless scalability and data handling, enabling teams to ship products in hours, not weeks, through extensive integrations and SDKs.
- CategoryAI Transcription Tools
- Pricing ModelFree Tier
- DeploymentCloud
- PlatformsWeb
Gladia AI Audio Infrastructure's Core Features
Real-time STT with <300ms latency
Batch STT with asynchronous transcription
Fully multilingual transcription engine
Solaria-1 universal STT model
Partial transcripts in <100ms
Speaker diarization
Sentiment analysis
Entity detection (names, emails, addresses)
PII redaction
Audio-to-LLM pipeline
Native meeting bot integration (Zoom, GMeet, Microsoft Teams)
SDKs for Python, Node.js
WebSocket streaming and REST upload
EU data residency
SOC 2 Type II certified, GDPR compliant
How to use Gladia AI Audio Infrastructure?
Explore: Test Gladia's API features in the playground with a free tier.
Integrate: Use SDKs or direct API access to capture audio from any source.
Transcribe: Transform audio into clean, editable transcripts with high accuracy.
Enrich: Add native audio intelligence like sentiment analysis and entity detection.
Connect: Push enriched data to your CRM, database, or data warehouse.
Gladia AI Audio Infrastructure's Use Cases
- Customer Experience
- Sales Enablement
- Meeting Assistants
- Media
- Voice Agents
- Contact Center
- Business Process Outsourcing
