Enterprise Language Hub

Description

Enterprise Language Hub is a comprehensive machine translation and multilingual generative AI platform tailored for global businesses. It aims to deliver immediate, personalized language experiences across various software systems that customers and teammates already use, supporting over 650 languages. The platform automates localization using AI agents and machine translation (MT), ensuring a consistent and authentic language experience across all touchpoints.

One of the key features of the Enterprise Language Hub is its ability to handle complex translation requirements through AI agents. These agents fine-tune machine translation with historical translations, glossary support, and tone of voice control, even when training data is limited. The platform employs automatic quality estimation and post-editing to meet specific quality standards, integrating seamlessly with over 15 translation management systems (TMS).

For customer experience, the Language Hub empowers support teams with real-time machine translation for chats and tickets, enabling them to assist customers in their native languages 24/7. It also globalizes self-service options by translating knowledge bases and community forums on-the-fly, tailored to the specific data of the organization.

In terms of employee experience, the Language Hub translates documents, support tickets, and enterprise applications, ensuring that all team members are on the same page. It functions as a translation portal and integrates with popular tools such as ServiceNow, Atlassian, Microsoft, and Google.

The platform also includes a generative AI portal that boosts team productivity by providing automatic language skills like tone of voice and summarization, while maintaining security protocols. Users can select the appropriate generative AI model for each task and enhance it with machine translation for non-English content, paying only for actual usage rather than per seat.

With the Enterprise Language Hub, businesses can unlock consistent and authentic translations across all touchpoints, making it an all-in-one, scalable solution for their translation needs. The platform is designed to help organizations go multilingual faster, better, and at scale, ensuring that they meet all their translation requirements efficiently.

Enterprise Language Hub's Core Features

• Supports over 650 languages

• Integrates with over 15 TMS

• Real-time machine translation

• Automatic quality estimation

• Post-editing capabilities

• Generative AI for language skills

• Glossary support

• Tone of voice control

How to use Enterprise Language Hub?

1. 1

   Configure: Set up your translation requirements and preferences.

2. 2

   Integrate: Connect the Language Hub with your existing software systems.

3. 3

   Utilize: Start using real-time translation for customer support and internal communications.

4. 4

   Optimize: Monitor and adjust translation quality and workflows based on feedback.

Enterprise Language Hub's Use Cases

• Customer Support
• Document Translation
• Localization
• Knowledge Base
• Community Forums

FAQ from Enterprise Language Hub

• What is the Enterprise Language Hub?

  The Enterprise Language Hub is a machine translation and multilingual generative AI platform for global businesses.

• How many languages does it support?

  It supports over 650 languages.

• Can it integrate with existing systems?

  Yes, it integrates with over 15 translation management systems.

• What features enhance translation quality?

  Features include automatic quality estimation, post-editing, glossary support, and tone of voice control.

• Is real-time translation available?

  Yes, it provides real-time machine translation for customer support.

• What is the generative AI portal?

  It boosts productivity by providing automatic language skills and model selection for tasks.

• How does it handle complex translation requirements?

  AI agents fine-tune machine translation using historical data and specific glossaries.

• What are the benefits of using this platform?

  It helps businesses go multilingual faster, better, and at scale, ensuring efficient translation processes.