Description
DriveCentric is an AI-powered CRM platform tailored for automotive dealerships. It is trusted by over 2,200 dealers across North America, offering advanced automation and customer management tools. The platform is designed to help dealerships sell more cars by responding to leads within minutes, even during off-hours, thanks to its AI assistant. DriveCentric integrates seamlessly with dealership management systems (DMS), OEM programs, and various communication tools, ensuring smooth operations with over 100 integrations.
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The CRM centralizes dealership communications, allowing teams to manage texts, emails, calls, and video messages from a single hub. This unified approach helps dealerships maintain consistent follow-ups and engagement with customers, turning one-time buyers into lifetime customers. DriveCentric also offers features like live inventory management, performance dashboards, and AI-driven engagement tools to enhance dealership operations.
Security is a core aspect of DriveCentric, with certifications like ISO/IEC 27001 and SOC 2 Type II ensuring data protection and compliance. The platform supports user security through two-factor authentication and data privacy controls, providing dealerships with confidence in their data management practices.
DriveCentric's mission is to empower dealerships with simply designed software that enhances growth and customer satisfaction. The platform is built for speed and ease of use, making it a preferred choice for dealerships looking to improve their sales processes and customer engagement strategies.
- CategoryAI CRM Tools
- Pricing ModelContact sales
- DeploymentCloud
- PlatformsCloud
DriveCentric Automotive CRM's Core Features
AI-powered lead management
Automated marketing campaigns
BDC tools for customer engagement
Live inventory management
Mobile and Apple Watch app support
Integrated communications module
DMS and data integration
ISO/IEC 27001 and SOC 2 Type II certifications
24/7 AI assistant for lead follow-up
Performance dashboards
Video messaging capabilities
Call tracking and live chat
Reputation management tools
Desking and deal management
Marketing automation
How to use DriveCentric Automotive CRM?
Configure: Set up integrations with DMS and OEM programs
Use: Manage leads and customer interactions from the CRM
Optimise: Utilize AI tools for faster follow-ups and engagement
Monitor: Track performance with live dashboards
DriveCentric Automotive CRM's Use Cases
- Lead Management
- Customer Engagement
- Marketing Automation
- Inventory Management
- Performance Tracking
