Description
Clozd is a leading win-loss analysis software and customer insights platform designed to turn buyer feedback into strategic advantages. By collecting qualitative and quantitative feedback through live and AI-assisted interviews, Clozd provides rich insights into deals, churn, and customer decisions. This allows businesses to improve their win rates and retain customers more effectively.
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Clozd offers tailored interviews conducted by certified industry veterans, capturing candid customer feedback to understand what drives conversion, retention, and growth. The platform provides three methods for collecting feedback: human-led interviews, AI-assisted interviews, and AI-led interviews. Each method is designed to uncover the real reasons behind customer decisions, helping teams align and act with confidence.
The platform automates the feedback collection process, enabling users to focus on analyzing insights rather than managing logistics. Clozd's AI tools aggregate feedback from interviews, identifying factors that drive success or create risk. This information is shared with stakeholders through integrations with Slack, email, and other platforms.
Clozd is consistently ranked as the top win-loss solution on G2 for ROI, ease of use, and quality of support. It is ideal for revenue teams seeking to capture authentic customer voices and turn unstructured feedback into actionable intelligence. The platform supports various use cases, including win-loss analysis, onboarding feedback, churn analysis, and product research.
- CategoryMarket Research Tools
- Pricing ModelSubscription
- DeploymentCloud
- PlatformsCloud
Clozd's Core Features
AI-powered feedback collection
Human-led interviews
AI-assisted interviews
AI-led interviews
Automated transcription and summarization
Real-time insights sharing
Slack and email integrations
Built-in AI tagging
Decision Intelligence insights
Customer feedback automation
Comprehensive buyer insights
Feedback aggregation
Interview scheduling automation
Generative AI for theme highlighting
Custom AI-powered search tool
How to use Clozd?
Configure: Set up interview parameters
Use: Conduct interviews with buyers
Analyze: Review AI-generated insights
Share: Distribute findings via integrations
Clozd's Use Cases
- Win-loss analysis
- Churn analysis
- Product research
- Market research
- Onboarding feedback
