Description
CaseGen is an AI-powered answering and intake platform designed specifically for law firms. Its bilingual voice and chat agents answer every inbound call 24/7 under the firm's name, then go beyond a basic receptionist by conducting a full legal intake, asking structured, attorney-level questions such as date of incident, type of injury, treatment history, at-fault party, and insurance information. This lets firms qualify leads, capture critical data, and push it directly to their CRM or case management system without human involvement.
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Built by a practicing personal injury attorney and a legal marketing expert, CaseGen provides AI agents for intake management, lead outreach and follow-up, and medical coordination. It handles all call types, screens for claim eligibility, flags red flags and emergencies, recognizes urgency signals, and escalates time-sensitive matters immediately with a full intake summary. Firms get phone-call analytics, case summaries, real-time transcripts with live intercept, call playback, and AI-powered photo uploads.
CaseGen is tailored to practice areas including personal injury, family law, criminal defense, immigration, employment, and business law, with custom scripts and multilingual support (including Spanish and Russian). Setup is fully managed, most firms launch within 14 days by forwarding calls, and CaseGen integrates with tools such as Filevine, Clio, MyCase, PracticePanther, Smokeball, Lawmatics, Calendly, Zapier, and Google Sheets. It is positioned as a premium, HIPAA- and SOC 2-ready solution rather than a budget AI receptionist.
- CategoryAI Voice Agents
- Pricing ModelContact sales
- DeploymentCloud
- PlatformsWeb
CaseGen's Core Features
24/7 bilingual AI voice and chat legal intake agents
Attorney-level structured intake questions that qualify and screen cases
Automatic push of qualified, structured leads to your CRM or case management system
Persistent lead follow-up and medical treatment coordination
Live call transcripts with real-time intercept and human handoff
Call analytics, case summaries, call playback, and AI-powered photo uploads
Practice-area-specific custom scripts (personal injury, family, criminal, immigration, employment, business law)
Integrations with Filevine, Clio, MyCase, PracticePanther, Smokeball, Calendly, Zapier, and more
How to use CaseGen?
Book a discovery call: Review your firm's practice areas, intake needs, and workflows with the CaseGen team.
Development: CaseGen configures your call flows, custom intake scripts, and the built-in CRM to fit your firm.
Forward your calls: Point your existing phone system (Vonage, RingCentral, or other) to your assigned CaseGen number.
Go live: CaseGen answers, qualifies, follows up, and delivers structured intake summaries to your attorneys, typically within 14 days.
CaseGen's Use Cases
- Personal injury intake
- Family law intake
- Criminal defense response
- Business law screening
