Description
Boost.ai is a leading enterprise conversational AI platform that empowers organizations to automate customer service and internal support through virtual agents. The platform supports both chat and voice channels, allowing businesses to streamline operations and enhance customer experiences. With a no-code conversation builder, users can create advanced conversation flows without the need for developers, enabling rapid deployment and scalability.
Boost.ai is recognized as a Leader in the 2025 Gartner Magic Quadrant for Conversational AI Platforms, highlighting its robust capabilities and customer satisfaction. The platform integrates generative AI with enterprise guardrails, ensuring safe and accurate responses by combining proprietary natural language understanding (NLU) with large language models. This hybrid architecture provides enterprises with autonomy and control, making it suitable for regulated industries such as banking, insurance, telecommunications, and the public sector.
The platform achieves resolution rates above 90%, automating over 150 million conversations annually across more than 600 live AI agents worldwide. It offers pre-built industry modules, compliance guardrails, and integrations with enterprise ecosystems, allowing AI agents to execute transactions and complete workflows seamlessly.
Boost.ai places a strong emphasis on security and compliance, being ISO 27001 and ISO 27701 certified, GDPR and OWASP compliant. The platform includes features like data encryption, intrusion detection, and role segregation, ensuring data protection and privacy. With a global presence and a culture of trust and innovation, Boost.ai continues to push the boundaries of conversational AI responsibly.
Boost.ai Conversational AI Platform's Core Features
No-code conversation builder
Generative AI with enterprise guardrails
High resolution rates above 90%
Pre-built industry modules
Enterprise-grade security and compliance
Integration with enterprise ecosystems
Voice and chat channel support
ISO 27001 and ISO 27701 certified
GDPR and OWASP compliant
Data encryption and privacy protection
Automated conversation analysis
Persona-based testing tools
AI-powered CX insights
Pre-built integrations
Role segregation and access control
How to use Boost.ai Conversational AI Platform?
Configure: Set up virtual agents using the no-code builder
Deploy: Launch AI agents across chat and voice channels
Use: Automate customer service and internal support
Optimize: Analyze interactions and improve AI performance
Boost.ai Conversational AI Platform's Use Cases
- Customer Service Automation
- Internal Support
- Financial Services
- Telecommunications
- Public Sector
- Voice Automation
- Compliance Management
- Data Security
- Generative AI Integration
- Analytics and Insights