Description
Infinitus offers a powerful platform of AI agents designed to streamline communication and coordination within the healthcare ecosystem. The core mission is to ensure that the care patients need effectively reaches them, bridging the gap between patients, providers, and payors. This is achieved through an agentic platform that operates across every communication channel.
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The Infinitus platform focuses on several key areas to improve patient journeys and operational efficiency. For access, AI agents facilitate faster patient onboarding by handling benefit verification, prior authorization follow-up, and enrollment processes, allowing healthcare teams to concentrate on patient care. In terms of affordability, agents monitor copay card status, identify patients at risk of financial hardship, and coordinate necessary outreach to prevent therapy abandonment.
Adherence is another critical focus, with Infinitus agents providing continuous support throughout the patient's treatment journey. They manage off-hours inquiries, coordinate prescription refills, and conduct proactive check-ins to identify and address potential issues before they lead to missed outcomes. This comprehensive approach ensures patients remain engaged with their care plans.
Studio, Infinitus' no-code AI agent builder, empowers healthcare teams to design, test, deploy, and refine AI agents. These agents are built with the necessary guardrails, compliance, and reliability demanded by the healthcare industry, offering enhanced accuracy and faster deployment times. Lens, another component of the platform, analyzes every patient, provider, and payor interaction across all channels, providing insights and alerting relevant personnel to emerging trends or potential problems before they escalate.
The value proposition of Infinitus is underscored by significant real-world results, including millions of minutes of conversation automated, millions of calls completed, and substantial ROI for its clients. The platform supports a wide range of healthcare entities, including pharmaceutical companies, specialty pharmacies, payors, and health systems, all seeking to enhance patient engagement and operational efficiency.
- CategoryAI Voice Agents
- Pricing ModelContact sales
- DeploymentCloud
- PlatformsWeb
Infinitus AI Agents's Core Features
AI agents for clinical and administrative healthcare calls
Automates benefit verification and prior authorization follow-up
Manages enrollment and refill coordination
Monitors copay card status and patient financial risk
Handles off-hours inquiries and proactive patient check-ins
No-code AI agent builder (Studio)
Real-time clinical risk detection for escalations
Conversation analysis and insights platform (Lens)
Supports communication with patients, providers, and payors
Ensures 100% protocol compliance for AI agents
Delivers 50% typical ROI and 10% greater data accuracy
100M+ minutes of conversation automated
Supports +125,000 providers
How to use Infinitus AI Agents?
Configure: Design and build AI agents using the no-code Studio platform.
Deploy: Launch AI agents across various communication channels.
Engage: Allow AI agents to communicate with patients, providers, and payors.
Monitor: Utilize Lens to analyze conversations and gain insights.
Optimize: Refine AI agent performance based on data and feedback.
Infinitus AI Agents's Use Cases
- Patient Onboarding
- Financial Support
- Medication Adherence
- Provider Communication
- Payor Interactions
- Clinical Escalations
- Administrative Task Automation
