Description
BookedSolid offers a comprehensive AI receptionist solution designed specifically for healthcare clinics. It automates the handling of all patient interactions, including calls, SMS, WhatsApp, and email, ensuring continuous coverage and freeing up clinic staff to focus on patient care. The AI receptionist can answer frequently asked questions, schedule, reschedule, and cancel appointments by syncing directly with the clinic's live calendar and practice management software (PMS).
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This AI-powered system operates 24/7, managing patient inquiries and bookings without requiring human intervention. It sends automated appointment reminders, payment links, and follow-ups, reducing administrative burden and improving patient adherence. For situations requiring human attention, BookedSolid can escalate calls or take detailed messages, ensuring no patient interaction is missed. The platform is designed for ease of use, with no technical knowledge or IT team required for setup, which typically takes under 48 hours. A 7-day free trial is offered, with no setup fees.
BookedSolid integrates seamlessly with various practice management systems, allowing for real-time updates of schedules and patient details, thus preventing double-bookings and manual data entry. The platform is built in-house, prioritizing security and compliance with UK GDPR, EU GDPR, Australian Privacy Principles, and New Zealand Privacy Act, with ISO 27001 certification in progress and NHS DSPT adherence. All patient data is encrypted end-to-end. Clinics in the UK, Australia, and New Zealand can benefit from this solution, which aims to increase booked appointments and provide a consistent, high-quality patient experience.
The BookedSolid dashboard provides a centralized view of all calls, messages, bookings, and outbound communications. This visibility allows clinic teams to manage their operations more effectively. The value proposition centers on giving clinic teams their time back, improving operational efficiency, and enhancing patient engagement through consistent and timely communication across all channels.
- CategoryAI Voice Agents
- Pricing ModelPer Practitioner
- DeploymentCloud
- PlatformsWeb
BookedSolid's Core Features
Automated call handling 24/7
SMS, WhatsApp, and email message management
AI-powered appointment scheduling, rescheduling, and cancellations
Integration with practice management software (PMS)
Automated appointment reminders and payment links
FAQ answering based on clinic information
Call escalation and message taking for human handover
Real-time calendar and patient data syncing
End-to-end data encryption
UK GDPR, EU GDPR, Australian Privacy Principles, NZ Privacy Act compliance
ISO 27001 certification in progress
NHS DSPT adherence
How to use BookedSolid?
Connect your PMS: Link BookedSolid to your calendar and patient records.
Configure your clinic: Set booking rules, practitioner preferences, and clinic FAQs.
Go live: BookedSolid starts answering patients immediately.
Manage dashboard: Monitor calls, messages, bookings, and outbound communications.
Utilize features: Leverage automated reminders, payment links, and inquiry responses.
BookedSolid's Use Cases
- Automate Patient Calls
- Streamline Bookings
- Improve Patient Communication
- Reduce Administrative Load
- Enhance Clinic Efficiency
- Manage Online Enquiries
